Parts Counter Salesperson

Nuera Transport “The Stop for Trailer Parts�, New England’s largest trailer parts distributor has a position available in the inside sales department. The successful candidate will be essential in our day to day operations by providing superior customer service in trailer parts sales and technical support.



Job Purpose:

Sells parts by taking and clarifying customer orders; retrieving and selling new and replacement parts; receiving and recording new parts inventory; maintaining parts databases; serving as backup for Inside Sales position; maintaining safe and secure environment.





Duties: Takes customer orders by listening to and clarifying requests; identifying parts; offering and explaining alternative solutions. Receive and process in a timely manner all customer inquiries, purchase orders, backorders, credits, return authorizations, price increases and other sales related functions Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts. Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system. Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier. Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.

Embrace Nuera Transports 9 Business Guiding Principles – Performance, Anticipation, Candidness, Innovation, Talent, Development, Needs, Satisfaction and Trust.



Skills/Qualifications:

Data Entry Skills, Telephone Skills, Customer Focus, Customer Service, Verbal Communication, Selling to Customer Needs, Meeting Sales Goals, Product Knowledge, Inventory Control, Professionalism, Job Knowledge