Inside Sales Rep - Durham, NC

For quick consideration apply hereAllied Building Products is a national independent distributor specializing in commercial & residential exterior and interior building materials with over 200 locations from Hawaii to Boston. The company was founded in 1950 as a small family-operated business focusing on the metro NY/NJ region and through acquisitions across much of the United States is now established as a major industry player. We believe that our employees are our best asset and still hold true to the core values of our humble beginnings that has made us a true success. If you are looking for a telemarketing position - this is not the one for you.We are currently looking for an inside sales professional who enjoys developing and maintaining face to face relationships with customers. If you're looking for an opportunity to work for a growing company which provides a generous benefits package and growth opportunities in the building materials industry, this could be the opportunity for you.In this role, you will promote and generate sales of building products from an inside sales environment while providing superior customer service. Other responsibilities of this position include, but are not limited to: Receiving and processing requests directly from customers (via telephone, fax and mail) for price quotations, product availability, customer orders, material returns, billing corrections, product information, order changes, and cancellations Planning and implementing telemarketing and prospecting objectives Quickly and smoothly resolving customer complaints and problems Engaging in specialty purchasing (when applicable) Coordinating delivery and/or pick up of customer orders with operations teams Providing support to Outside Sales force (also serve as a backup for Outside Sales) Generating price quotations in a timely manner Responsibility for adhering to policies of the customer financial services Maintaining accurate and up-to-date "open order" files in computer system Maintaining adequate supply of product samples and literature Adhering to pricing guidelines established by Branch Manager Reviewing all orders to forecast additional customer needs Interacting with sister branches when necessary on inventory issues and deliveries Working with Replenishers to achieve the best product line Responsibility for cash reconciliation of both register tape and Trend reporting documents Maintaining strong relationships with customers Maintaining adequate stock of Tool Rack items with accurate pricing Maintaining adequate product stock at branch location Responsibility for setup and maintenance of store displays Sustaining a working technical knowledge of all available Allied products Reviewing job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel Conducting regular performance reviews of Branch Dispatcher and Invoice Coordinator Performing other duties as assigned The successful candidate who fills this role will have the following skills/experience: Experience in a position that deals directly with customers (front-line) Previous sales experience (building products industry preferred) Must be able to effectively communicate and follow-up with co-workers, customers and vendors Must be able to learn and retain vast amounts of product information Experience in a team-based environment is preferredan affirmative action/equal opportunity employerFor quick consideration apply here