Operations Specialist - Maintenance

As a Fortune 500 company we are the leading provider of comprehensive waste and environmental services in North America. At Waste Management, green is more than just the color of our trucks and containers, it is a daily reminder to our over 50,000 employees across the US and Canada of the important role each of us plays as stewards of the environment. We have a deep commitment to making a difference for the environment, for communities and for people. We are strongly committed to a foundation of financial strength, operating excellence and professionalism.  Join our team and make a difference in your community. I. Job Summary Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data. II. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. *    Assists in troubleshooting and resolving safety, service, and operational issues. *    Creates, distributes, and closes-out customer tickets on a daily basis. *    Maintains and distributes department related information on a daily basis. *    Communicates with other supervisors and managers about operations and/or dispatch issues. *    Completes and maintains a variety of reports as directed by the department manager. *    Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor. *    Assists with data collection and reporting required for incentive pay programs. *    Assists with the processing of payments and other financial tasks as necessary. *    Assists in the implementation of operational projects as needed. *    Communicates with customers about service issues as needed. *    Communicates with employees about scheduling and work assignments as needed. *    May enter and maintain Service Machine SMART data on a daily basis. *    Performs other duties as assigned. III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Required: High school diploma or G.E.D, and zero to four years previous experience. Preferred: High school diploma or G.E.D, plus additional or specialized training, and zero to four years previous experience. When you work with an industry leader, you come to expect more. At Waste Management, we're proud to offer the best pathways for you to achieve career satisfaction, as well as compensation and benefits that live up to your standards. At Waste Management, each eligible employee receives a comprehensive benefits package that includes: Health, Family, Financial & Professional Development. Waste Management is an equal opportunity employer. Please visit www.wm.com for additional information. DID YOU KNOW! *WM recycles enough paper to save more than 41 million trees. *WM generates enough green energy to power more than a million homes. *WM landfills provide more than 17,000 acres of protected wildlife habitat. To Apply for this position, please CLICK HERE