Retail Sprint Sales Representative

Primary Job:

Service customers in a retail environment to help them select cellular products. Help customer make selections by building customer confidence; offering suggestions and opinions.

 

Hours of Operation:

Monday-Saturday 10:00AM-8:00PM and Sunday 12:00PM-6:00PM

 

Job Purpose:
Obtains business and serves current accounts by understanding telecommunications products and services; monitoring competitors; prospecting for and contacting potential customers; closing sales; building and expanding accounts; maintaining sales databases.

Duties:
* Understands telecommunications products and sales goals by studying technical literature; reviewing sales objectives, quotas, and plans; participating in sales meetings.

* Monitors telecommunications competition by gathering marketplace information on competitors' current and new products, pricing structures, services, sales campaigns, discounts, etc.; tracking industry news and trends.

* Prospects for telecommunications customers by establishing networks and contacts; investigating potential customers moving into the area; following-up on competitors' disgruntled customers; following-up on phone-in and exposition leads; planning and organizing call schedule; recommending advertising efforts.

* Presents telecommunications products and services by providing explanations, demonstrations, and literature; asking for the sale


* Submits orders by obtaining account detail; coordinating requirements with installation and service.

* Builds and expands accounts by maintaining rapport; answering requests; introducing new products and services, and upgrades; studying account needs; coordinating with customer service.

* Recommends changes in telecommunications products, service, and pricing by evaluating competitive developments; analyzing, and discovering gaps in, current products, service, and pricing; analyzing customer’s needs and requests.

* Provides sales planning information and historical records by maintaining database on area and customer sales, sales activities, and account profiles.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.


Skills/Qualifications:


Bilingual, Client Base, Closing Skills, Meeting Sales Goals, Prospecting Skills, Selling to Customer Needs, Telecommunications Knowledge, Integrity, Self-Confidence, Customer Focus, Presenting Technical Information, Motivation for Sales