Manager, Customer Care Center

It’s all about building the team.

Since 1988, Cellular South has been at the forefront of the wireless industry. Today Cellular South is among the leading wireless companies and one of America's largest privately held wireless companies. Our company founders believed that hiring talented, enthusiastic people would make Cellular South a success. We still believe in that today! Our ability to recruit and retain highly qualified and motivated people in all areas of the company is vital to the continued success of our company.

Summary: The Customer Care Center Manager is responsible for managing all facets of the business that deal with customer relationships and retention
Education/Experience Requirments: Four-year degree or equivalent work experience required. Five years business experience and three years management experience preferred. Minimum two years customer service experience required; Contact Center experience preferred.

Physical Requirements: Ability to work in a fast paced environment. Some overnight travel required. Some evening and weekend hours may be necessary.


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