Human Resource Operations Manager

The Manager - Human Resource Operations manages exempt and non exempt HR staff in the execution and delivery of various HR programs and initiatives related to payroll, policy development and administration, process improvement and HR systems development. He/she analyze current programs, processes and systems for overall effectiveness and maximized efficiency. Delivers HR products and services that are considered value added, measurable, directly tied to AFL’s business objectives and strategic direction and aimed at increasing employee satisfaction.

General responsibilities

· Provides proactive leadership and ensures development of HR best practices within the HR Operational areas.

· Maintain knowledge of industry trends and employment legislation in order to facilitate legal compliance and continuous improvement of HR practices.

· Develop and maintain a responsive work environment and provide a high level of HR services

· Ensure compliance with federal and state regulatory requirements, Sarbanes Oxley guidelines and Internal Audit guidelines.

· Work with other HR team members to successfully execute the HR business plan.

· Ensures training and development of HR staff members on systems and processes.



HR Measurement/Process Improvement

· Responsible for continuous measurement and improvement of the operational HR functions through HR metric collection, analysis and goal setting.

· Identifies patterns and issues across departments and develops strategies in order to address and resolve issues.

· Develop, track, communicate, and publish Human Resources key performance indicators

· Continuously seek opportunities to implement processes and procedures that improve quality, effectiveness, and efficiency of HR services.



HRIS Administration/Development

Manage, and oversee the Human Resources Information Systems functions through HRIS Supervisor. Ensures integrity of records, files, reports and data administration

Recommends plans and coordinates development and enhancements to the HRIS.

Develop and maintains the HR data standards and oversees the reporting function



Payroll Administration

Provide overall leadership to the Payroll department by developing and monitoring all tasks necessary to accomplish the organization's payroll objectives, including relationships with internal and external auditors and state and federal agencies, continuous improvement of payroll, and payroll tax compliance through management of the 3rd party tax vendor.

Supervises the activities as related to the preparation, processing and distribution of the organizations weekly, bi-weekly and semi-monthly payrolls for multiple entities.

Handle all tax issues, including setting up new jurisdictions with different state agencies and audit tax reports from payroll provider

Interpret & Implement IRS rules and regulations along with internal policies related to payroll.

Develops, implements and maintains strong effective internal controls and audit procedures for all payroll tax functions to ensure compliance with all payroll tax laws, policies and procedures including Sarbanes Oxley (SOX)

Qualifications and Requirements:

· A Bachelor’s degree with a minimum of eight years Human Resources experience. Must have progressive experience in Human Resources with at least three years in managing key HR functions which include payroll and HRIS administration.

A minimum of five years management experience is required.

Minimum of 5+ years or more of HR operational business experience including 3+ years of ADP systems experience

5 years progressive payroll/tax experience with at least 3-5 years experience with ADP Enterprise Payroll systems

3+ year’s multi-state payroll experience along with payroll tax laws and reporting requirements

Experience in working with a HRIS System is required.



Competencies for success

Ability to improve existing systems or procedures

Must be highly proficient in a multitude of software to include Word, Excel, and PowerPoint.

Proven track record of creating and implementing internal controls and process improvements

Detail oriented, organized, flexible and able to work with multiple parties at all levels.

Experience in development of metrics and analysis of metrics desired.

Ability to effectively research, assess and resolve complex payroll issues; and the ability to develop and implement appropriate procedures

Effective delegation skills, ability to coordinate work activities and provide constructive feedback to subordinates and team members to support continuous improvement.