Director of Sales

About our company

 

We are a Business Telephone System Sales and Service Company experiencing growth. We sell and service telephone equipment, install network cabling and resell local/long distance dial tone, T-1's, DSL lines. We enjoy an excellent relationship with our clients and are essentially the outsourced telecom department for many businesses, large and small.  We are looking forward to this very exciting time in our business.

Our work culture is relaxed, yet our environment is very dynamic.

 

Include your salary requirements in your cover letter.  Resumes lacking this information will not be considered.

 

 

Summary

 

Manages sales activities of organization by performing the following duties personally or through subordinate supervisors.

 

Essential Duties and Responsibilities

 

include the following. Other duties may be assigned.

 

Develops and implements strategic sales plans to accommodate corporate goals.

 

Directs sales forecasting activities and sets performance goals accordingly.

 

Reviews market analyses to determine customer needs, price schedules, and discount rates.

 

Directs staffing, training, and performance evaluations to develop and control sales program.

 

Directs channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.

 

Advises dealers, distributors, and clients concerning sales and advertising techniques.

 

Develops and assigns sales territory to sales representatives.

 

Analyzes sales statistics to formulate policy and assist dealers in promoting sales.

 

Directs product simplification and standardization to eliminate unprofitable items from sales line.

 

Represents company at trade association meetings to promote product.

 

Delivers sales presentations to key clients in coordination with sales representatives.

 

Meets with key clients, assisting sales representative with maintaining relationships and negotiating and closing deals.

 

Coordinates liaison between sales department and other sales related units.

 

Analyzes and controls expenditures of division to conform to budgetary requirements.

 

Assists other departments within organization to prepare manuals and technical publications.

 

Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base expansion.

 

Directs product research and development.

 

Monitors and evaluates the activities and products of the competition.

 

Recommends or approves budget, expenditures, and appropriations for research and development work.

 

Maintain and increase the company's market share.

 

Supervisory Responsibilities                                                 

 

Directly supervises employees in the Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 

 

Competencies                                                

 

To perform the job successfully, an individual should demonstrate the following competencies :

 

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service ; Responds to requests for service and assistance; Meets commitments.

 

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

 

Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

 

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

 

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

 

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

 

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

 

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

 

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.

 

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

 

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

 

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

 

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans; Ability to structure department from ground up.

 

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

 

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

 

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

 

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

 

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience                                                

 

Four year college degree or university program certificate; or eight plus years related experience and/or training; or equivalent combination of education and experience.

 

 

Language Skills                                             

 

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 

 

Mathematical Skills                                                   

 

Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume.

 

 

Reasoning Ability                                                      

 

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

 

 

Computer Skills                                             

 

To perform this job successfully, an individual should have knowledge of Contact Management systems, and spreadsheet software Order processing systems.

 

 

Certificates, Licenses, Registrations

 

Current driver's license

 

 

Other Skills and Abilities                                                      

 

 

 

 

Other Qualifications                                                  

 

 

 

 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

 

 

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 The noise level in the work environment is usually moderate.