Customer Account Executive - Billing - Enfield, Connecticut

RESPONSIBILITIES

• Acts as a point of contact for Billing, Account Maintenance, and general inquires on all products
• Responsible for achieving performance metrics
• Approach sales as a way of helping our customers receive the best value for their money. Promote and up sell company products to achieve sales goals.
• Process all transactions in adherence to company billing and collection policies.
• Own customer experience and act as an ambassador for Comcast.
• Identify outages, audit work, disconnects in error, etc.
• Promotes products and services and leverages all calls for sales opportunities

Punctual, regular, and consistent attendance.

Required Skills:
Minimum Requirements • High school Diploma or GED required
• 1 - 2 years experience in a professional work environment including a minimum of 1 year in the customer service industry
• Exceptional problem solving skills
• Exceptional verbal, written and interpersonal communication skills
• Ability to work effectively within groups and teams.