Cox Business Sales Representative

CATEGORY: Sales/Retail/Business Development REFERENCE CODE: 6982.1072 Fast paced, innovative, energizing. These are a few words to describe the exciting work environment Cox Communications creates in the many communities we serve. Beyond focusing on customers and communities, we are committed to treating our employees with integrity, dignity, and respect. In return, we expect our folks to be team players while making individual contributions, to continue learning and developing, and to try innovative ways of doing business. At Cox Communications, diversity is a critical part of our culture, values and business operations. This diversity of people, products and partners naturally stimulates a diversity of perspectives, which helps create an enviable company culture and enhance the growth and vitality of all Cox stakeholders. We invite you to explore what we have to offer. Cox Business Sales Representative Orange County, CA Description:Position SummaryThe Outside Sales Representative (Small-Medium Accounts) is responsible for meeting or exceeding sales goals for small-medium accounts. The position is responsible for initial contact with customers, follow-up, proposal preparation, making customer presentations, and seeing the sale through to the signing of a contract. The position is also responsible for maintaining on-going relationships with assigned accounts.Primary Responsibilities/TasksSells bundled telephony, data, and video products to customersMeets or exceeds corporate/regional sales goalsProspects, cold calls (phone and in person), and generates new sales opportunitiesResponsible for developing and maintaining strategic account plansDevelops relationships with customersUnderstands the communication needs of business customers and provides solutions to meet those needsDevelops proposals and presentationsDelivers presentations to customers and prospectsWorks with Sales Engineer (or Data Sales Engineer) and/or Sales Support Team to determine appropriate solutions for complex customersSets up appointments for an Account Executive to meet with customer if sale is not appropriate for the Outside Sales Representative to complete (see ___ document)Ensures product pricing reflects pricing structures set at the corporate levelPerforms ROI assessment to determine if a sale is profitableForwards ROI assessments, as appropriate, to Manager of Outside Sales (Small-Medium Accounts) for approvalWorks with Order Entry Specialist to complete sales ordersForwards win/loss reporting to the Manager of Outside Sales (Small-Medium Accounts)Updates Siebel with all required customer information in a timely fashionResponsible for processing customer disconnectsEnsures customer satisfaction through sales cycleMakes follow-up calls to customers to inform them of customer referral programRemains current on technical information regarding Coxs telephony, data, and video products and offerings, Customer Premises Equipment (CPE), networking, consultation, negotiation, and sales skills through completion of required/recommended training programQualifications:Required Knowledge, Skills, AbilitiesBachelors degree and/or equivalent experience1 years experience in telephony, data, and video systems salesConsultative selling experienceAbility to sell based on a cost-benefit analysisExperience in the communications industry or at a major communications equipment vendorStrong technical aptitudeStrong written and verbal communication skillsStrong negotiation, problem solving, and analytical skills Strong people and relationship management skillsComputer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook) Must have a clean driving record (for systems who use corporate cars) and be able to travel to customer locations within the systemSalary/Benefits: Salary commensurate with experienceJob Location: Rancho Santa Margarita, CAJob Number: 28405Company URL: http://www.cox.com/CoxCareer/Company Profile:As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best.