Communication Technician (Olympia, WA)

West Division/South Puget Sound West/WAO14

Technical Operations

Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services.

Pre-wire single unit dwellings in order to provide ready hook-up capabilities.

Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties.

Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage.

Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in.

During the course of normal day-to-day activities: a.Properly operate and maintain installation tools and equipment. b.Report need for vehicle repair or service when required and/or prescribed. c.Report any accidents, losses, injuries or property damage to supervisor and customer when appropriate.

Apply knowledge and skills of training on the job in order to prepare for transition to CommTech 2.

Perform other duties as requested by supervisor in order to achieve departmental goals and objectives

Punctual, regular, and consistent attendance.


Required Skills:
• Ability to use basic installation tools and hand tools • Ability to perform job from high places (on ladders and/or poles) • Ability to comply with safety procedures and requirements • Knowledge of basic mathematics • Ability to communicate with customers in a clear and straight forward manner • Ability to work independently Training/Licenses/Certifications: • Valid drivers license and satisfactory driving record • High school diploma or equivalent Work Environment/Physical Activities: • Climb poles, and ladders 18 to 20 feet above ground, as determined by the system's requirements • Lift and carry loads of 70 lbs. or more • Work in crawl spaces or attics • Work while standing 50 - 70% of the time • Drive company vehicle in a safe and responsible manner • Work and travel in inclement weather • Must be available to work overtime including weekends, evenings and holidays • Ability to manipulate objects such as pens, keyboard and mouse:
Operational Competencies:
•Must be able to utilize tools and equipment in accordance with manufacturer specifications and/or those identified by Comcast.
•Ability to use basic cable installation tools and hand tools
•Ability to perform job from high places (on poles and roofs)
•Ability to read general system layouts from blueprints
•Knowledge of cable television products and services
•Knowledge of basic mathematics
•Ability to communicate with customers in a clear and straight forward manner
•Ability to work independently
•Ability to prioritize and organize effectively

Training/Licenses/Certifications:
•Valid drivers license and satisfactory driving record
•High school diploma or equivalent