Communication Technician 1, Norwich, Connecticut

North Central Division

Technical Operations

Through classroom and field training learn the processes for: Perform requested and non-pay disconnects, adhering to Comcast procedures and safe work practices, NEC and NESC requirements, and local ordinances in order to provide requested services. Pre-wire single unit dwellings in order to provide ready hook-up capabilities. Clean, maintain and stock vehicle and equipment in order to be prepared to perform required duties. Inspect existing ground or make new ground according to the National Electrical Code (NEC) in order to protect employees, customers, and equipment from electrical shock or damage. Complete associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in. Properly operate and maintain installation tools and equipment. Report need for vehicle repair or service when required and/or prescribed. Report any accidents, losses, injuries or property damage to supervisor and customer when appropriate. Apply knowledge and skills of training on the job in order to prepare for transition to CommTech 2. Perform other duties as requested by supervisor in order to achieve departmental goals and objectives. Punctual, regular, and consistent attendance.

Required Skills:
High School Diploma or equivalent. Six months to one years experience.

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