Combination Technician

This position is responsible for the accurate installation, repair and maintenance of a variety of telecommunication equipment and systems. Monitors equipment, facilities and services to customers. Ability to work service orders from the central office to the customer premise in a timely and efficient manner.

  I.              Duties and Responsibilities:

A.    Install, repair, and maintain central office equipment including but limited to the following:1.     Taqua T7000 softswitch2.     Fiber optic transport systems (MAX, aggregation)3.     Calix F5 and AFC DLC equipment 4.     GR3035.     IPTV6.    Linux

7.     Network, routers, Ethernet switches

8.     T1 systems (DSX, DACS, BITS clock, power boards, rectifiers, converters and batteries)

B.    Provide customer service by receiving and responding to customer service orders in a timely manner

C.    Completes appropriate reports and records and forwards information to customer service department.

D.    Ensures functionality of new and existing central office equipment by performing acceptance tests as appropriate

E.    Assist other technicians with troubleshooting and repairs as needed to ensure ongoing customer service

F.    Some overtime may be required as circumstances dictate.

G.    Take on job responsibilities of individuals that are absent as appropriate.