Center Sales and Service Assoc

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video, and data services.  The company's employees are committed to the "Spirit of Service" and providing world class services that exceed customers' expectations for quality, value and reliability. Customer satisfaction and winning customer’s continued business and loyalty is what helps make our company what it is today.

Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.



Wages: $10.20/hour Applicable incentive compensation, based on performance

Location:  700 W. Mineral Avenue, Littleton, CO   



Typical Work Hours: Center Hours are Monday-Friday, 7am-7pm (most likely shift will be 10am-7pm) 

Benefits: Fantastic Medical, Dental, and Vision 100% prepaid Tuition Program for undergraduate degrees 401K Plan with Company matching Paid Vacation and Holidays Disability Plans, Life Insurance, and Flex Spending Accounts Discounts on Qwest Products and Services No Weekend Hours



For information on the great benefits offered at Qwest, visit http://www.qwest.com/careers/employeebenefits.html



Job Description: This position promotes and sells Qwest products and services to residential customers by consulting with the customer and gathering and evaluating data to establish their telecommunication needs. Receive inbound calls from our residential customers throughout the country Promote and sell Qwest products and services by consulting, gathering information, and evaluating customer needs Negotiate customers’ requests for installation, removal/changes of service, billing arrangements, and coordinate different departments Use various computer systems (20 or more)/screens simultaneously to process service orders Ensure customer satisfaction and win our customers’ continued business and loyalty Build and maintain strong customer rapport Probe, multi-task, and problem solve



Basic Qualifications: This position requires the ability to use computers and various software programs High School Diploma/GED OR equivalent work experience Proactive with a positive attitude Strong written and verbal communication skills



Preferred Qualifications: Minimum of six months commission based sales experience Call center and sales experience, particularly experience where measurable quotas and goals are achieved is a plus



Take the next step to a great career with Qwest!
Please submit your resume via this website.



Qwest Corporation is an Equal Opportunity Employer.

Any Offer of employment is contingent upon the results of a pre-employment drug test and background check.

Keywords: sales rep, account manager, sales person, sales representative, sales, customer service,

inbound calls, job,  career, career change, employment, opportunity.