CAE-General Cust Support Rep 1 - Rockford IL

"Punctual, regular, and consistent attendance. Handles customer phone calls pertaining to accounts, trouble calls, and other calls related to customer service. Strives to resolve customer problems directly, either through account research and activity or through routing to appropriate staff members Demonstrates courtesy and patience in customer relations; maintains consistently high level of sales for new customers and upgrades services for existing subscribers; Other functions that may be assigned"

Required Skills:
"Ability to work overtime, as needed. Comcast is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Comcast via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Comcast HR/Recruitment will be deemed the sole property of Comcast. No fee will be paid in the event the candidate is hired by Comcast as a result of the referral or through other means"