Administrative Assistant -- Training Department

About GoAmerica:

 

GoAmerica is one of the nation's largest providers of communication services for the deaf, hard of

hearing, and speech-disabled communities. As a leading provider of onsite interpreting services, video

relay and text relay services, and video remote interpreting, the Company delivers a wide array of

  options designed to meet the varied communication needs of its customers.  

 

GoAmerica’s vision is to improve the quality of life of its customers by being their premier provider

Of  high quality, innovative communication services that break down communications barriers.

 

We are experiencing tremendous growth and are looking to add strong expertise to our world-class

teams!

 

Brief summary of duties: 

 

Under general supervision, the VRS Training Department Administrative Assistant will be responsible for  coordinating and scheduling VRS trainings, maintaining databases and spreadsheets, compiling and collating training materials, making Training Department travel arrangements and providing general organizational support.



 Areas of Responsibility:

 

· Schedule and Coordinate new hire vi trainings (for trainees and vi trainers)

· Make all training dept travel arrangements

· Update/maintain training information files on training public folders / intranet

o  Maintain vi # lists

o  Training schedule

· Review expense reports for managers signature

· Provide data entry and other organizational support to the training dept

· Strong skills on Microsoft Office applications

· Strong organizational, interpersonal and communicational skills

· Maintain and order dept supplies

· Copy, collate and assemble training or VRS resource material

· Perform other related duties or special projects as required

· Knowledge of American Sign Language and Deaf Culture, preferred

 

Minimum Qualification Requirements:

 

· General knowledge of Deaf Culture and  sign language

· Knowledge of RID/NAD and other interpreting issues, preferred

· Ability to cope with and thrive in a fast paced environment

· Strong attention to detail

· Able to work with minimal supervision

· Strong team player

 

Experience with the following is a plus: 

Knowledge of American Sign Language and Deaf Culture, preferred

 

Physical Requirements: 

Employees may experience the following physical demands for extended periods of time: Sitting, standing and walking (95-100%) Keyboarding (40-60%) Viewing computer monitor, videophone, and pager requiring close vision (40-60%)

 

Work Environment:  Work is performed in a business office environment. Some travel to company, customer and vendor sites, including some that are out of state may be required.