Software Sales and Operations Director

CareersUSA, headquartered in Boca Raton, Fla., provides staffing solutions nationwide. This national, award-winning company, founded in 1981, has been specializing in the placement of contingent and full-time employees in a wide range of industries.

Our expertise in developing HR software solutions and payroll processing services has established us as a leader in this state-of-the-art technology. Companies across the country utilize our staffing services and technological innovations to streamline operations and optimize their contingent workforce investment.

With their continued pressure to reduce costs, PerfectTIME®, our state-of-the-art, web-based time and attendance solution has helped our clients to maximize a better return on investment of their own workforce.

Job Description:

CareersUSA is seeking a Software Sales and Operations Director to work in our Boca Raton headquarters. This key position requires an individual who has software industry, sales and operations experience. This leadership role, which reports to the CEO, works closely with our internal software development team and CareersUSA's field representatives.

The Primary Responsibility of this position will be to organize, manage, market and grow web-based ASP software solutions, including PerfectTIME to top tier customers in varying industries. The Software Sales and Operations Director will be the driving force behind the overall success of this department.

Requirements: Strong inter-personal, communication and management capabilities. Exemplify strong customer-centric support skills and have the ability to interact with diverse personalities. Act as a liaison between our customers and our internal team to ensure successful development and implementation of the PerfectTIME solution. Drive day-to-day operational excellence, ongoing improvement initiatives and foster an environment of teamwork, support, learning and career growth. Solicit and implement new ideas to facilitate continuous improvement of operational excellence. Conduct ongoing needs assessment, identification of issues/opportunities and implementation of corresponding actions. Effectively convert strategies into specific actions, make decisions and communicate priorities.

The Software Sales and Operations Director will define the GTM strategy for PerfectTIME's development offerings to a horizontal market. He or she will bring a deep understanding of workforce management best practices and how PerfectTIME and its' related software solutions can solve our customers' most complex time and attendance related problems.

This is an excellent opportunity to be part of a dynamic service line extension at the ground level.

Education and Qualifications: Bachelor's degree in Business Administration, Human Resources or Computer Science required. MBA or master's degree in related discipline helpful.

Expectations and Tasks: Establishes best practices including pricing, marketing material, billing, contracts, services and customer relations. Prospects, identifies and sources customers from CareersUSA ecosystem to identify custom solutions. Works with customer to identify custom-developed solution. May establish discovery sessions (including blueprint, focus groups, etc.) with customer to outline or highlight the opportunity for customer to benefit from custom development. Develops and implements operational strategies that enable the company to achieve its corporate objectives. Provides direction to the internal development team regarding customer requirement/business process optimization from design and build of the solution through installation and subsequent success. Provides clients with a single point of contact for development services, including consulting, education, support and business consulting. Develops GTM strategy. Develops account activation, service and closing plans. Provides clients with a link between their key strategies, objectives and problems and PerfectTIME's and other related solutions. Capable of 'blueprinting' customer needs and determining the appropriate solution.

Work Experience:

The role requires a solid understanding of PerfectTIME's technology, competitive positioning, pricing and experience in the sale of complex and strategic information technology projects for large customers. Minimum of 5 years experience in software sales, delivery and servicing, and operations. Proven track record of uncovering, evaluating and closing large sales opportunities. Ability to manage a large number of accounts and sales opportunities simultaneously with proven results. Experience formulating formal proposal responses. Familiarity with contracts, licensing and pricing. Ability to negotiate profitable terms and conditions. Outstanding time management and organization skills. Strong communication, business writing and presentation skills. Ability to self-motivate and earn support from a diverse corporation.

CareersUSA offers a generous salary and benefits package.

Only resumes with current compensation will be considered.