Manager Communications

Manager (Manager/Supervisor of Staff) Reference Code: 3976 Watch the Value of Everyone Length: 2:42 min Manager CommunicationsOCCUPATION:Call Center POSITION OVERVIEW: JOB SUMMARYResponsible for providing communications services and public relations to both internal and external audience in a timely and effective mannerESSENTIAL FUNCTIONS OF THE POSITION Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamworkInitiate, develop and execute concepts to improve ongoing communications with Charter employees throughout the company (e.g., newsletter, Intranet, video production).Develop working relationships with Charter´s internal subject matter experts (SMEs).Assist Sr. Director of Communications in writing and editing press releases, internal releases and collateral materialsServe as a member of the core communications team concept, development and implementation Assist senior leadership with their role in employee meetings, including provision of key message points and presentation materials.Research, create and write communications materials.Perform other duties as requiredPREFERRED QUALIFICATIONS A.  Skills/Abilities and KnowledgeAbility to use personal computer and software applications (i.e., Microsoft Word & Excel) Excellent writing and media relations skills required Ability to analyze and interpret data Ability to attend to detail Ability to communicate with all levels of management and company personnel Ability to handle multiple projects and tasks Ability to maintain confidentiality Ability to prioritize and organize effectively Knowledge of cable television products and services Strong ability to communicate orally and in writing in a clear and straightforward manner Demonstrates internet research ability B.  Education (level and type)Bachelors degree in Journalism, Communications or related field, or equivalent experience  C.  Related Work Experience                                      Number Of YearsCommunications / public relations experience              5Cable television, telephone, broadband     environment experience preferredWORKING CONDITIONSOffice environmentSome travel may be required Send This Link To A Friend