Senior Manager of Loss Prevention
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PLEASE DO NOT RESPOND TO THIS POSTING IF YOUR BACKGROUND DOES NOT MATCH ALL OF THE FOLLOWING REQUIREMENTS: • 7 plus years as a successful senior management overseeing multiple locations.• 3 plus years experience in customer service driven environment • Results oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment.• Analytical leader experienced in performance based, action and results oriented management, strong project manager and effective problem-solver.• Proven ability to work with and effectively persuade facility site leaders and senior management team.• Comfortable at being a hands-on supervisor that actively acquires knowledge of and the ability to demonstrate the effective use of established and leading edge technology, software, processes, critical information and data as well as equipment and tools required for success in your area of responsibility.• 7 plus years of experience in corporate asset protection or related field is required.• Experience with corporate loss prevention and fraud detection, and related best practices including the utilization of physical security systems, investigation techniques, laws of arrest, workplace violence assessment, back ground check evaluations, the effective deployment and oversight of contract security guards, and related loss mitigation techniques are required.• International experience preferred; ideally in EU or Asia.• Individual will need to work effectively in a culturally diverse work group.• Must have strong oral and written communication skills in English; similar capabilities in Chinese, Japanese, French and/or German is a plus.• Excellent skills utilizing Excel (pivot tables a plus), Word and Microsoft Project required and familiarity with dbases querying and analysis a plus.• Bachelor's degree required and Master is preferred.• Familiarity with Lean Six Sigma concepts desired and certification is a plus.• 50% travel required (domestic and international); may increase at times. JOB DESCRIPTION: Summary Description:The Sr. Manager, Security Services - WW Retail, Customer Service and Corporate Administration is a senior manager of the company that leads the effort to efficiently and effectively provide security services and asset (lives, buildings, equipment, data, & intellectual property) protection for our Retail Division, Customer Service network and our Corporate Administrative Departments. The Sr. Manager is a key member of the ACES (Company Customer Excellence System) organization, reports to the Director of Worldwide Operations Services, oversees the related investigator(s) and works with cross functional teams throughout the organization (human resources, finance, retail, transportation, customer service, corporate audit, FC and transportation security and LP, physical security systems and design, related software teams, and other related areas).The position is based in Seattle. The Senior Manager’s ultimate measure of success will be the development and implementation of standardized, cost effective and efficient security services to our global Retail and Customer Service networks as well as our Corporate Administrative Departments as measured by agreed upon metrics related to key areas such as the level and quality of customer service provided, control effectiveness, the protection of our people and visitors as well as improvements to non-security department related productivity (such as employee retention, business continuity, product and equipment dependability, etc). The Senior Manager will ensure the effective use of resources (manpower, hardware, and software), metrics, and communication so that they provide our Senior Managers, Internal and External Auditors, and Shareholders with a high level of confidence in, perceived value from, and support of your department. Ultimately validated by their rating of your department’s service level, their communication that your department adds value and their authorization of the investments (capital, labor, and software) required by your department.(The statements included in this job description are intended to reflect, in general, the duties and responsibilities of this position and are not intended to be interpreted as being all inclusive.) KEYWORDS: retail, distribution, warehouse, logistics, operations, director, senior, six sigma, engineering, engineer, process, supply, statistics, and quality COMPENSATION: High: 150k plus bonus, stock and incentives Low: 100K plus bonus, stock and incentives MRINetwork, one of the world's largest search and recruitment organizations, has over 1,000 offices in more than 35 countries. Each office is a single point of contact that allows candidates to access high-quality positions virtually anywhere in the world. MRINetwork recruiters are industry specialists who typically have real-world experience in the industries they serve. LOCATION: Tacoma, WA JOB CATEGORY: Security/Protective Services TYPE: Full Time, Employee JOB REFCODE: RDB3911 COMPANY: Management Recruiters of Myrtle Beach, Inc. CONTACT NAME: Drew Buess - Account Executive EMAIL: Apply by Email
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