Receptionist and Support Assistant

Company: Securitas Security Services USA, Inc. Location: Orange, CA 92868 Salary/Wage: 14.50 - 14.50 USD /hour Status: Full Time, Employee Job Category: Human Resources Relevant Work Experience: 1+ to 2 Years Career Level: Entry Level Education Level: High School or equivalent Securitas Security Services USA, Inc. is the largest provider of security officer services in the United States. Securitas USA affiliated companies are market leaders in providing security solutions, including uniformed security officers, consulting & investigations, and security systems integration. More than 80% of the Fortune 1000 are Securitas clients serviced by over 600 branch office operations throughout the U.S., with approximately 100,000 employees. U.S. revenues in 2005 were over $3 billion. Securitas USA is the result of the combination of the businesses of many legendary U.S. security firms - most notably, Pinkerton's Inc. (founded in 1850) and Burns International Security Services (founded in 1909). The three dots on our logo represent our values, "Integrity, Vigilance, and Helpfulness" and are qualities our employees are proud to demonstrate daily. EOE M/F/D/V Receptionist and Support Assistant Securitas Security Services USA, Inc. is seeking qualified candidates for Receptionist and heavy administrative support.  While the primary duty of the position is Receptionist, the position will provide administrative support to managers in a large office.  The position requires writing numerous communications to employees.  Excellent phone and writing skills are required.     JOB SUMMARY:  Performs a variety of office duties in support of Region operations. ESSENTIAL FUNCTIONS·         The functions listed describe the business purpose of this job.  Specific duties or tasks may vary and be documented separately.  The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.·         All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.·         Employees are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.·         In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Employees are required to notify superiors upon becoming aware of unsafe working conditions.·         All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. 1.     Word processes documents and correspondence, enters data, prepares forms, sorts and reviews correspondence, and maintains records and files. 2.     Coordinates the employee complaint process; assists in administration and writing responses to concerned callers. 3.     As assigned, performs a variety of duties related to specific functional areas such as human resources, accounts receivable, accounting, sales and marketing, operations and training.  Helps with training room set up, anniversary program disbursement and printing of certificates, etc.   4.     Answers the telephone, routes callers, and assists visitors. 5.     Gathers information, researches various topics, and organizes and reports findings. 6.     Coordinates projects; assists with scheduling, travel, meetings and events. 7.     Makes photocopies, assembles binders and runs errands. 8.     Performs tasks and duties of a similar nature and scope as required for assignment. MINIMUM QUALIFICATIONS AT ENTRYAdditional qualifications may be specified and receive preference, depending upon the nature of the position. Education/Experience:  High School Diploma or G.E.D. and 1 year of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Competencies (as demonstrated through experience, training, and/or testing):·         Must have good writing skills including grammar and composition.·         Ability to use personal computers and office productivity software.  Must be proficient in Word and Excel. ·         Must undergo and take on-line cognitive and skills assessments/testing; must meet Company standards. ·         Understanding of standard office procedures and practices.·         Basic knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and basic reconciliation.·         Ability to carry out instructions furnished in written, oral, or diagrammatic form. ·         Ability to write routine correspondence.·         Ability to interact effectively at all levels and across diverse cultures.·         Ability to be an effective team member.·         Good organizational skills.·         Courteous and professional telephone manner.·         Strong customer and results orientation.WORKING CONDITIONS (Physical/Mental Demands)With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions.  In addition to other demands, the demands of the job include:·         Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.·         Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.·         Required ability to handle multiple tasks concurrently.·         Computer usage including data entry for prolonged periods.·         Handling and being exposed to sensitive and confidential information.·         Regular talking and hearing.·         Frequent sitting.·         Occasional walking, reaching with hands and arms, stooping, kneeling, crouching and crawling.·         Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.·         Close vision, distance vision, and ability to adjust focus.