Dealer Operations Trainer

Job Category: Education/Training Brink’s Home Security® was founded in 1983 as an affiliate of Brink’s Incorporated® - the world’s largest provider of secure transportation services. We are a rapidly growing company, currently providing monitoring services to over 1,200,000 customers in more than 250 metropolitan markets in the United States and Canada. Brink’s Home Security® is proud to be an industry leader by providing reliable security for your family, home or business. Become a part of the Brink’s® Team We are looking for hard-working, enthusiastic individuals to become part of the Brink’s Home Security® Team. We offer a variety of rewarding and challenging career opportunities with competitive salaries, an inspiring work environment, great benefits and ongoing professional development. Career opportunities may be found at the National Support Center, located in Irving, Texas, a suburb of Dallas/Fort Worth, our National Customer Contact Center, located in Knoxville, Tennessee, or at one of our sales and service branch offices located across the United States as well as British Columbia, Canada.   Dealer Operations Trainer Description:SUMMARY: To provide operational and training support for all Dealer Operations personnel. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.* Coordinates training for Dealer technicians and their office personnel on new and existing equipment use including department procedures.* Updates and maintains Dealer Operations and Service Manuals.* Assist Director in developing and implementing guidelines for Dealer technicians. * Serves as a key point of contact for all Dealer technical training issues.* Performs periodic training and inspection visits to all Dealers.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Bachelor's Degree or equivalent work experience with experience in a training/management position. Ability to effectively present information to management and training sessions. Prepares documents and reports utilizing graphics word-processing and spreadsheet software.LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.PERSONAL COMPUTER SKILLS: Ability to prepare documents and reports utilizing graphics, word-processing, and spreadsheet software packages. (Excel, Microsoft Word knowledge is preferred).PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL: 50%-80% travel required.Salary/Benefits: Salary commensurate with experienceJob Location: Irving, TXJob Number: 08-1283Company URL: http://www.brinkshomesecurity.com Visit our Career Center |Learn more about us