Store Support Representative Call (214)520-3332

Store Support Representative Call (214)520-3332Description: If you are looking for an opportunity to work with great products & services, have direct contact with a broad base of customers and provide world-class support while you're at it…then the Store Support Representative position is for you! Duties: This position handles questions that focus on all aspects of the Store customer experience, while escalating issues through appropriate channels. Be the first point of contact responsible for ensuring customer satisfaction by handling questions related to the Store via e-mail. Resolve customer email requests for assistance related to the Store. Requests primarily include billing and account related issues, but may also require some technical assistance. Escalate requests as per escalation policy to higher level of support. Volt is an Equal Opportunity Employer.Requirements: 1-2 years customer service experience; High School Diploma or equivalent. BA/BS preferred; Strong analytical and organizational skills; Excellent reading comprehension and written communications skills; Effective time management skills; Must be detailed oriented and self-motivated; Excellent customer skills, technical aptitude. Mac experience preferred; Ability and willingness to work non-standard business hours. Pay: $11/hr and $12/hr bilingual12 month assignment with possible direct hire opportunities after 6 months based on performance, attendance & business needs. No department transfers during assignment.Location: Addison, TX Type: CONTRACT Duration: 180 - 365 Days Pay Rate: 11.00 - 12.00 Hourly DOE Contact: Volt Services Group (Central)Volt Workforce Solutions3710 Rawlins, Ste. 1410Dallas, TX 75219PH: 214/520-3332FX: 214/520-6889  Connecting talented people and respected companies. APPLY NOW Job Information Reference ID: 300250-2863-20-224704 Company: Volt Workforce Solutions Location: Addison, TX 75001 Status: Temporary/Contract/Project Salary: 11.00 - 12.00 Hourly DOE Job Category: Sales/Retail/Business Development Contact Information Company: Volt Workforce Solutions Address: 3710 Rawlins, Ste. 1410Dallas,TX 75219 Email: Apply by Email Phone: 214/520-3332 Fax: 214/520-6889