Retail Store Manager, Cleveland West

Job ID: 155396Position Description: The Retail Store Manager position with AT&T Wireless has the following responsibilities: -Develops and leads a professional retail sales team to ensure achievement of store/kiosk revenue targets, operational goals and 100% customer satisfaction. -Hires, trains, and develops sales staff in retail store/kiosks. -Meets assigned sales performance and profitability criteria. -Sets appropriate individual performance standards for the store/kiosk inline with national standards. -Facilitates and participates in weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results. -Develops implements and monitors a store prospecting plan to increase sales. -Establishes and monitors store/kiosk work schedules and staffing issues to effectively manage payroll expenses. -Exhibits a high level of leadership presence within all aspects of the business and other internal departments. -Effectively manages profit and loss responsibility for store/kiosks and protects company assets. -Analyzes various business reports for trend analysis and strategic planning purposes. -Responsible for all functions of the retail store/kiosk to include sales, customer service, inventory, and technical troubleshooting. -Maintains internal visual merchandising and in-store displays and ensures store appearance meets company standards at all times. -Maintains proper inventory controls, facilitates inventory transactions and maintains compliance with AT&T Wireless store standards. -Performs daily sales paperwork audits for accuracy. -Manages daily cash handling and accounts payable activity. -Analyzes transactions to continuously find methods to simplify procedures, improve processes, and maximize resources and any and all duties when required.Qualifications:-Bachelor's degree in related discipline or equivalent experience required.-Three+ years management experience in the telecommunications and/or retail industry. -Three+ years sales experience, including prospecting, telemarketing and/or outside sales-Demonstrated ability to exceed sales performance standards. -Excellent interpersonal, verbal and written communications skills and attention to detail required/-Computer proficiency (MS Office), ability to operate wireless equipment, photocopier and facsimile machine is essential.-Ability to work in a fast paced team environment, available to work flexible hours, including days, evenings, weekends, holidays, overtime and to work/travel to multiple locations within a district. …Then this may be the job for you. Apply today at: http://www.wireless.att.com/careers/AT&T is an Affirmative Action / Equal Opportunity Employer, and we're committed to hiring a diverse and talented workforce. . Location:  NORTH OLMSTED, OH 44070