Operations and Visual Merchandising Manager in Golf Retail

Golf Galaxy, Inc. is an innovative, rapidly growing golf product and services specialty retailer offering Everything for the Gameâ„¢ combined with outstanding customer service.

Golf Galaxy started its operations in 1996 and opened its first store in Bloomington, MN in April 1997. Today, we have 84 stores open in 30 states and have plans to continue aggressive growth throughout the United States, which will provide you the opportunity to build your career with the fastest growing and most compelling company in golf retail.

In approximately 16,000 square feet, Golf Galaxy's interactive store environment delivers on the Company's theme of Everything for the Gameâ„¢. The stores boast one of the most comprehensive assortments of golf equipment, apparel, accessories, and novelty and lifestyle items at guaranteed low prices, combined with a host of interactive features and services not found in traditional golf shops or departments. Services, utilizing state-of-the art technology and equipment, include PGA and LPGA instruction, custom club fitting, club repair and golf simulator rental.

Golf Galaxy looks for employees who enjoy a fast pace and fun working environment. We offer competitive pay and outstanding employee discounts, and an opportunity to build your career with a company destined to be the preeminent name in golf retail.

WE ARE CURRENTLY HIRING AN OPERATIONS AND VISUAL MERCHANDISING MANAGER FOR OUR STORE LOCATED IN 
MILFORD!

OPERATIONS AND VISUAL MERCHANDISING MANAGER:  Manages, oversees and executes to all operational and visual merchandising programs and initiatives.

Major Duties and Responsibilities:



Drives and sustains sales, operational integrity and profitability within store by setting expectations, holding staff accountable, and monitoring and measuring progress to achieve positive results.Performs Sales Manager on Duty responsibilities, ensuring customers are greeted and acknowledged; offers customers assistance as needed.  Diffuses high-tension situations comfortably and in the best interest of the Company.Meets or exceeds P&L objectives including sales, margin, inventory shrinkage, payroll, and other controllable expenses, such as supplies and operating costs within assigned areas.Actively promotes and exhibits expertise in selling techniques and manages selling mentor initiatives and programs.Provides leadership, direction and advice to staff to promote efficient delivery of sales, services and operational programs.  Supervises daily work flow for all staff in designated areas by planning and assigning daily goals, tasks and assignments.Establishes and communicates company initiatives, goals and objectives, sets clear expectations, holds employees accountable to meet expectations and measures and monitors progress and results.Recruits, interviews, selects, trains, guides, leads and evaluates staff to support and grow sales/profits. Conducts new employee orientations; completes new hire paperwork and submits to Human Resources per required timelines.Collaborates with other managers to create and monitor employee work schedules in automated time and attendance system to ensure appropriate coverage for customers, utilizing shopper tracking data and hours and payroll dollars allocated to various departments. Ensures the daily cash in store is balanced, deposited, and secure. Reviews documentation of purchases, returns, exchanges at registers, including employee in-store discount programs; assures the accurate completion of all POS transactions and required documentation, and the proper control of all cash and media at the POS registers are according to Company policies and procedures.Manages the daily operation of receiving area; ensures merchandise is received in a timely and accurate manner allowing sales floor to be adequately stocked. Oversees and signs-off on inter-store transfers and audits receiving area.Monitors pricing and verifies ad merchandise setup and signage are accurate in designated areas.  Processes and replenishes merchandise on the sales floor by moving merchandise from receiving area, monitoring merchandise flow.  Supervises tagging of merchandise and verifies accuracy.

Experience, Skills and Abilities:



3+ years experience in an operations and merchandising leadership role in retail.Customer service and sales oriented with high motivation.Excellent leadership capabilities to effectively lead, guide, develop and direct employees.Effective planning, organizational abilities and superior detail-orientation. Superior problem-solving and conflict management skills.Must take initiative, be self-motivated and an independent, accountable, dependable performer.Ability to successfully perform in a fast growth, changing environment.Ability to work varies hours/days to oversee store operations.

 

BENEFITS:  Medical Insurance; Dental Insurance; Pre-tax Premium Deductions; Flexible Spending Accounts, Voluntary Supplemental and Dependent Life Insurance, Voluntary Short and Long Term Disability; Paid Time Off, 401(k), Employee Discount Program.

 

TO APPLY:  Submit resume and cover letter, including salary requirements to:  073milford@golfgalaxy.com or apply directly through www.. 

 

Equal Opportunity Employer