Loss Prevention Coach

Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.Provides "World Class" customer Service by surprising and delighting our customers every day. Detects, reports, and resolves asset protection matters. Assist in training store associates in the area of asset protection, including waste control procedures. Supervises Asset Protection, Office, Receiving, and MC&C Associates.QualificationsESSENTIAL FUNCTIONS:1. Tours store daily, identifies deficiencies that cause shrink and implements corrective action or recommends corrective action to Store Manager/Director.2. Detects and resolves internal and external theft incidents and reports internal theft incidents to Loss Prevention District Manager for instruction. Reports serious incidents to Store Manager/Director in order to resolve and reduce the number of incidents.3. Monitors areas of visible and invisible shrink and correct deficiencies found in order to reduce shrink.4. Supervises Loss Prevention Associates to ensure proper handling of Loss Prevention matters, including the area of shrink control. Prepares schedule for Loss Prevention Associates.5. Assists in training store associates in all areas of Loss Prevention including shrink control and Inventory Preparation procedures.6. Maintains accurate Loss Prevention records. Completes and submits required Loss Prevention reports in a timely manner to all appropriate parties.7. Maintains company Unit Integrity Program.8. Directly involved in the preparation, completion and follow-up of the stores cycle inventory process according to policy in order to control shrink.9. Reports, records, and follows-up on customer service accidents and assists when necessary in the investigation of associate accidents in order to resolve and reduce the number of incidents.10. Communicates with the store team members and management regarding Loss Prevention issues in order to assist them in understanding Loss Prevention. Maintains good relations with the local law enforcement agencies in order to obtain assistance when necessary.KNOWLEDGE SKILLS AND ABILITIES TO PERFORM ESSENTIAL FUNCTIONS:1. Basic reading, writing, oral and arithmetic skills.2. Minimum one to two years Retail Loss Prevention experience or equivalent.3. Ability to make appropriate decisions in stressful situations.4. Able to understand and follow oral and written instructions.5. Good verbal and written communication skills.6. Repetitive bending, lifting, stretching and reaching.* Equal Opportunity Employer* Random Drug Testing* Mandatory Background ClearanceBenefitsAbout Sears Holdings Corporation Sears Holdings Corporation is the nation's fourth largest broadline retailer with over $50 billion in annual revenues and approximately 3,800 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer as well as a leader in tools, lawn and garden, home electronics and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. It also has Martha Stewart Everyday products, which are offered exclusively in the U.S. by Kmart and in Canada by Sears Canada. The company is the nation's largest provider of home services, with more than 13 million service calls made annually. For more information, visit Sears Holdings' website at www.searsholdings.com Sears is an Equal Opportunity/Affirmative Action Employer. Benefits for salaried members of management offer comprehensive coverage and include: Medical Program Dental Program Vision Plan Legal Plan Employee Assistance Program Life Insurance (Spouse and Children) Basic Life and Accidental Death and Dismemberment (AD&D) Optional Life and AD&D Insurance Exceptional Retirement Savings Plan Email your resume today! Equal Opportunity Employer Sears Holdings Corporation, the publicly traded (NASDAQ: SHLD) parent of Kmart and Sears, Roebuck and Co., is the nation's third largest broadline retailer, with approximately $55 billion in annual revenues, and with approximately 3,800 full-line and specialty retail stores in the United States and Canada. Sears Holdings is the leading home appliance retailer in North America and is a retail sales leader in tools, lawn and garden, home electronics, and automotive repair and maintenance. Key proprietary brands include Kenmore, Craftsman and DieHard, and a broad apparel offering, including such well-known labels as Lands' End, Jaclyn Smith and Joe Boxer, as well as the Apostrophe and Covington brands. The company also offers Martha Stewart Everyday products, which are available exclusively in the U.S. at Kmart and in Canada at Sears Canada. The company is the nation's largest provider of home services, with more than 14 million service calls made annually. For more information, visit Sears Holdings' website at http://www.searsholdings.com Location: Lake Park, FL 33403 Status: Full Time Job Category: Security/Protective Services Career Level: Manager (Manager/Supervisor of Staff) Reference Code: 58771BR