Home Accessories Sales Consultant

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Job Description




Home Accessories Consultant (specializing in Tabletop Sales and Bridal Registry Consulting)



Job Responsibilities

 

Utilize professional selling techniques and demonstrate thorough product knowledge to help customers determine what their needs are for fine china, crystal, giftware, and bridal registry gifts.  You will develop and maintain customer relationships.



Provide the highest level of customer service while working one on one with clients to design table settings and assist the customers in "registering for their dreams"



Follow up with clients and make any necessary adjustments, deletions, or additions. You will also be responsible for releasing the registry after the wedding and must be able to resolve and negotiate any client situation.


You must be able to ensure client satisfaction throughout the process.



You will assist with store merchandising, visual presentation, and provide exceptional customer service throughout the shopping experience while responding to customer inquiries and ensuring compliance with Company loss prevention guidelines.

 

Previous retail experience with tabletop or bridal registry is preferred, but not required.

 

Must be able to work weekends.



These positions include an hourly salary in addition to a very competitive commission structure.


THESE POSITIONS ARE AVAILABLE BOTH FULL AND PART TIME.

EOE


Background



Michael C. Fina Company has been a family owned and operated business for over 70 years.  Started in 1935 by Rose and Mike Fina as a silverware company, the business was an immediate success.  Rose and Mike founded the company on the belief that their customers deserved the best quality merchandise, at the lowest possible price, with the best customer service.  Michael C. Fina began catering to the tastes of discriminating New Yorkers, and soon came to sell much more than just silverware.  The business was quickly expanded to include china dinnerware, sterling silver flatware, crystal stemware, antique silver, jewelry, watches and designer giftware.  Today, we also offer full Registry services for couples getting married, we distribute several million catalogs each year to retail consumers around the country, we operate a full e-commerce website and we have the largest selection of wedding and engagement rings in the Northeast. 

Today, we operate our flagship retail store on 5th Avenue in Manhattan, a second store in Bay Ridge-Brooklyn, and we operate our corporate recognition business at our Distribution Center in Long Island City.  We are still deeply committed to making our business the best it can be, and being the market leader in our industries.