General Manager, Parts Distribution Center

Location Melrose Park, IL 60160 Status Full Time Job Category Manufacturing/Production/Operations Career Level Manager (Manager/Supervisor of Staff) General Manager, Parts Distribution Center Sears is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency. Individuals who are driven to earn our customers' trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.The General Manager (GM) is responsible for the overall financial performance, customer service, and associate morale of the unit. The GM directly manages a staff of an Assistant General Manager (AGM) and hourly associates. Number of associates depends on local market and seasonal volumes. The GM ensures that corporate programs and policies are executed in a way that minimizes Cost Per Piece, while driving outstanding customer service, associate productivity. The GM is also accountable for maintaining a safe work environment for all associates. This position is responsible for the implementation and administration of both company and facility strategies and programs within the assigned facility. The General Manager reports to the Director-Parts and assists the National Operations Manager -Parts Distribution in developing, interpreting, and implementing policies and procedures, in accordance with ISO 9001, that will provide high quality distribution at a competitive cost. Monitor the implementation of and continued compliance of the standardized processes in the order filling, shipping and receiving departments. Support a total quality management program throughout the facility.Qualifications· Ensure that all expense controls within the facility are in place and adhered to by all departments.· Improve quality to drive optimum cost, service performance, and quality culture.· Promote safety in work processes and associate performance by supporting company and/or facility safety programs, educating associates, and ensuring a generally safe work environment.· Analyze and prepare monthly and annual plan and pattern reports and payroll budgets; ensure plan, pattern, and budget commitments are satisfied.· Assure compliance with all company policies and procedures.· Participate in the implementation and on-going management of the performance review process for all associates--assistant managers, leads, and non-exempt associates.· Monitor and promote high standards of ethical, civil awareness and conduct through education and consistent enforcement.· Develop assistant managers, leads, and all non-exempt associates.· Ensure department quality and productivity standards are met through training, performance management, and associates rewards and recognition · Communicate on a daily basis with management staff, associates, and customers.· Establish effective allocation of resources and meet priorities.· Complete special projects as assigned by the operations manager and/or store support.· Provide leadership and training in the areas of associate development, recruitment, and retention · Develop, communicate, and execute facility goals, standards, plans, and objectives.· Continually evaluate facility processes and infrastructure to improve operating performance of the unit, or to avoid service/capacity issues. (Submit capital/facility improvement requests where appropriate.)· Ensure accurate inventory control through monitoring daily cycle count results.· Responsible for the high quality, cost effective performance of the operational/execution portion of the unit· Execute standardization processes and procedures to ensure achievement of cost and service goals/objectives, while adhering to company policies and standards· Provide leadership and support to distribution center associates; includes salaried and hourly associates. · Complete and participate in the performance review process for distribution center associates. Provide support for ongoing performance management· Manage the unit P&L (NAI financial ledgers) for the unit; ensure regular markdowns/markups consistent with PRS financial processes.BenefitsStandard Sears Benefits Information:As a Sears associate, your career path options will be determined by your performance and your desire to advance further within the Sears organization. We have some of the best benefits available in the industry to choose from:MedicalDentalLife InsuranceVacation Holidays401k with company matchShort and long term DisabilitySears merchandise discountsHealth Care Flexible Spending AccountDependent Care Spending AccountBusiness travel insuranceWorklife solutionsVision PlanLegal PlanLong Term Care PlanPet InsuranceAuto and Home InsuranceBusiness Travel Accident CoverageMortgage AssistanceSears is an Equal Opportunity/Affirmative Action Employer.