District Manager-West Coast
The District Manager provides leadership, direction, guidance and support to the store teams within the designated geographical area. Responsibilities include; overseeing, motivating, and encouraging store managers to achieve sales and profit plans in the district’s stores, accountable for the district’s financial results, merchandising of locations, compliance with all Company initiatives related to stores, the recruiting, staffing, and development of all store managers, creating a succession strategy and executing the strategy, maintain effective and professional channels of communication with all corporate partners and store teams. ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership Effectiveness Demonstrates proper etiquette when communicating with internal and external clients (i.e. in-person, phone, e-mail, and written communication) Communicates effectively and with a global perspective; develops and maintains professional relationships Provides and ensures that a high standard of service is consistently delivered to all internal and external clients Develops and executes market strategies and consistency of the St. John brand, image and standards throughout the district Works with the VP of Stores and Finance Department for the development and execution of business plan and annual sales budget for each store Partners with Human Resources regarding personnel: recruiting, hiring, training, succession planning, employee relations, staffing requirements, work environment, etc. Has a global strategic and tactical perspective in setting and achieving the expectations Establish, train, motivate and maintain a consistent focus on delivering The St. John Experience within the store environment for clients and associates Leads rollouts of Company programs and policies to districtOperations Ensures that each store merchandises and maintains the appearance of the store in accordance to St John standards. Ensures that each Store Manager maintains interior and exterior of the building Ensures that each Store Manager maintains efficient and accurate backroom operations to include stockroom organization and shipping/receiving. Supports/ reinforces Company policies, procedures and systems Maintains Loss Prevention and Inventory Control standards Adheres to total district planned budget through expense control and analysis Understands and uses all reports and reporting procedures including Profit and Loss statements Coaches, develop, and motivate the Store Managers in decision making and successful execution of their roles Completes and administers performance management and developmental reviews of direct reports Resolves performance problems in a timely manner and with a sense of urgency Consistently recruits, trains and retains a highly professional and productive staff Monitors and maintains compliance to all Company Policies & ProceduresBusiness Development Understands and implements initiatives in alignment with the Company’s business strategies and direction Ensure the achievement of store and district sales plans, productivity and profit goals Understands individual store goals and works with each Store Manager to develop a strategic plan to achieve those goals Is knowledgeable of the marketplace and takes action based on store’s individual goals/strategies to drive business results Works to effectively develop community relations throughout the district and coordinates effective local marketing eventsADDITIONAL RESPONSIBLITIES: Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management Demonstrates high level of quality work, attendance and appearance Adheres to all Company Policies & Procedures and Safety Regulations Adhere to local, state and federal laws Additional responsibilities assigned by supervisor related to your position/department Ability to work varied hours, nights, days and weekends to support the business needs Some travel throughout the domestic United States; approximately 80% percent of time Model the “St. John Way” Interacts with all levels throughout organization including employees and outside vendors SUPERVISORY RESPONSIBILITIES Directly manages the Store Manager’s in designated District Provides coaching, direction, develops and empowers direct reports Ensures work flow and processes are to maximum efficiencies for business necessity Competencies: Excellent communication (verbal, written, listening) skills Strong decision making ability Leadership Negotiating skills Ability to solve problems and/or issues methodically Ability to motivate others Strong attention to detail Highly organized Ability to prioritize and multi task in a demanding environment Highly collaborative team player Flexible Adapts and responds positively to change Ability to build and maintain effective relationships with clients and senior executives High level of discretion in handling confidential matters High sense of urgencyEducation/Experience: 5-10 years experience in multi-store management within a retail organization Retail operations knowledge including: sales, customer service, merchandising, inventory control, and store profit and loss statements General Human Resources experience: staffing, coaching, counseling, training and development Good computer skills: Word, Excel, Microsoft Outlook and POS systems Company: St. John Location: Irvine, CA 92614 Status: Full Time, Employee Job Category: Sales/Retail/Business Development Company: St. John Email: Apply by Email
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