Center Manager-Norfolk

Description:Center Manager Join Kaplan Test Prep and Admissions as the Center Manager for Norfolk! The dynamic and results-oriented individual selected for this position will be responsible for all P & L, staffing, sales and marketing, and daily operations of our test prep center. As a motivational leader, the Center Manager will develop and implement programs to create a culture of exceptional customer service. He or she will build awareness of Kaplan programs, generate qualified leads and deliver on revenue goals that contribute to the growth of Kaplans business. Job Responsibilities: Manage day-to-day center operations. Manage business to key performance metrics (i.e. sales, student retention, academic excellence and expense management including payroll, accounts receivable, and accounts payable) Hire, train and supervise center staff, teachers and tutors. Pursue and develop new business opportunities; develop programs to counter competitive activity. Conduct presentations to prospective and enrolled students. Build relationships to increase Kaplans visibility and brand recognition on campuses and in schools through grassroots marketing and informational presentations. Design class schedules. Provide enthusiastic, hands-on customer service. Oversee facilities management, of both the local center and off-site locations. Administer visas for international students. Position Requirements and/or Skills Required: Bachelors degree or equivalent 1-2+ years of direct staff management in a service-oriented environment, preferably retail Experience in sales, marketing, business development and P&L management Strong leadership, entrepreneurial, and team motivation skills Passion for customer service and business growth Excellent communication and presentation skills Strong problem solving, decision-making and creative thinking abilities Ability to travel locally and work occasionally during evenings and weekends Must be authorized to work in the United StatesIf you have a passion for education and business, e-mail your resume, cover letter, and salary requirements today! Please visit our website at www.kaptest.com for more information about our company. Kaplan is an Equal Opportunity EmployerQualifications:see aboveSalary/Benefits: Salary commensurate with experienceFull time employees enjoy these outstanding benefits: *401(k) plan *Comprehensive health, dental and short term disability & long term disability plans *Business casual dress code *Sick days, personal days, holidays, and vacation days *A friendly, team oriented environmentJob Location: Norfolk, VAJob Number: RUSAKAP2255-617768Company URL: http://www.kaplan.comCompany Profile:Kaplan Test Prep and Admissions (www.kaptest.com), a division of Kaplan, Inc., is a premier provider of educational and career services for individuals, schools and businesses. Established in 1938, Kaplan Test Prep and Admissions is the world leader in the test prep industry and has served millions of students in nearly 70 years. With 3,000 classroom locations worldwide, a comprehensive menu of online offerings and a complete array of books and software, and private tutoring options, Kaplan offers preparation for more than 60 standardized tests in the U.S. and the U.K., including entrance exams for secondary school, college and graduate school, as well as English language and professional licensing exams. Kaplan also provides college and graduate admissions consulting services, as well as after-school learning programs for K-10 students through its SCORE! centers. Additionally, the division's K12 Learning Services unit is a leading nationwide provider of a broad range of academic intervention and support programs for school districts seeking to meet the demands of No Child Left Behind (NCLB).