Account Manager

Coinstar, Inc. (Nasdaq:CSTR) is a multi-national company offering a range of 4th Wall(TM) solutions for the retailers' front of store consisting of self-service coin counting, electronic payment solutions, entertainment services and self-service DVD rental has an exciting opportunity to join our team as an Account Manager.

Role & Responsibilities:
This person contributes to Coinstar's success by helping the Account Team Leader manage the day-to-day business relationship with key E-Pay Services retailer(s) and be directly responsible for managing small to medium sized accounts.

Summary of key responsibilities:
Work closely with E-Pay and our product partners to facilitate all activities required to grow the retailer’s Pay-As-You-Go category.
Assist in creating and selling-in annual business plan and ensuring execution of the business plan throughout the year.
Work with the retailer to establish annual ad calendar, creates plan-o-grams and display recommendations, creates volume driving promotions and leverages business development opportunities with cross divisional counterparts.
Work closely with product providers to maximize regional/local selling opportunities, along with solving any retailer store level issues.
Communicates retailer issues to both vendors and suppliers.
Coordinate resolution of issues and concerns raised by the retailer and management.
Develop, create and manage all reports and data required by retailers and management.
Coordinate and manage resolution of all customer service issues.
Review, manage and reconcile all retailer invoices, working with accounting personnel.
Assist in initial program and new product rollouts.
Report all progress and issues to Account Team Leader and senior management.
Interact with senior management and cross-functional E-Pay and retailer teams including Sales, Accounting, Legal, IT, etc.. 

Preferable Qualifications & Experience:
High School Degree or GED
College degree or relevant course work in sales and marketing
2-4 years of national account management experience in a retail environment or in A Consumer goods industry.
Experience selling or managing Prepaid or Pay as You Go products and services
Existing relationships in their territory with Grocery, Drug, Big Box, convenience store chains, petroleum store chains or other independent retail outlets like check cashing stores and bodegas preferred
Good negotiation skills, with the ability to influence and “change minds�.
Good verbal, written, presentation, organizational and follow-thru skills.
Strong customer focus and relationship management skills.
Must be able to work successfully with cross-functional teams.
Must be detail-oriented.
Must be able to work in a fast paced, ever changing flexible environment.
Must have strong Microsoft Office (Word, Excel, PowerPoint etc.) and computer skills.

In addition to a rewarding career, Coinstar offers excellent employee benefits and competitive compensation. For more information about this position and to apply, please visit our website at www.coinstar.com/jobs.