District Manager

Company Description:

 

Safeguard Self Storage is a leader in the storage industry. We have been developing quality storage properties across the U.S since 1989. Safeguard’s modern facilities are located right in the communities where our customers live.  We design every Safeguard with the character of the surrounding neighborhood in mind. We work with the business community and local governments, as well as the general public, to create facilities that everyone is proud to have in their community. 

 

We offer our customers a state of the art facility with high-tech security and climate control.  We also provide our customers storage advice (how to estimate the amount of space needed and how to pack a storage unit effectively), materials for moving and storing possessions such as boxes, pads, dollies, etc., moving and packing tips and will accept commercial deliveries without the customer being present. 

 

Position Overview:

This position reports to a Divisional Vice President and is responsible for overseeing the operations of multiple stores within a defined territory.  Provide leadership and direction to Store Managers located in multiple cities in a defined area.  Accountable for the profitability and increasing the revenue potential of the stores located in the territory.  Ensure top talent is recruited and retained at the individual store level and that quality standards are maintained in each facility. 

 

Essential Functions:

Financial Management and Reporting

¨ Facilitate meetings with each Store Manager in the Territory to review the financial and human capital drivers/measurements for expected performance levels.  This includes reviewing financial profit and loss statements and discussing how to increase revenue and decrease expenses. 

¨ Review store’s current performance and discuss how to improve upon performance.

¨ Perform monthly financial audits for each store.

 

Recruitment/Staff Development

¨ Recruit, hire, train and maintain the necessary staffing levels in each store within the Territory. 

¨ In partnership with each Store manager, establish staffing plans for all the stores in the Territory with the appropriate succession plans. 

¨ Develop a high performance sales team at each store through effective training and coaching.

¨ Complete an annual performance review for each store level employee on a timely basis.

 

New Store Development

¨Assume accountability for new store openings in the Territory to ensure that adequate staffing, training and execution occurs according to company operating policies and procedures.

 

Asset Management

¨Conduct a physical inspection and in-depth audit of each store within the Territory each quarter.  Identify maintenance issues, secure bids for repair and ensure the improvements are made in a timely manner.  

¨  Oversee delinquent accounts by reviewing policies and collecting on late payments.

 

Marketing

¨ Develop and implement marketing programs to increase sales at each store.

¨ Make pricing and promotion recommendations to management based upon competitive pressures in the market.

¨ Complete competitive analysis in the Territory each month. 

¨ Conduct market survey reviews and complete marketing plans.

 

Communication

¨ Partner with management to coordinate and facilitate a quarterly meeting for all employees.

¨ Participate in a quarterly company-wide Operations meeting conducted by management.

¨ Participate in scheduled conference calls with the Territory and Corporate office.

¨ Communicate any changes/new policies and procedures to staff.

¨ Ensure that customer issues are responded to and resolved in a prompt and satisfactory manner.

 

Administration

¨Develop management reports, approve invoices, process timesheets, complete end-of-month paperwork and new hire paperwork, incident reports, expense reports and audit reports.

¨ Monitor staff schedules to effectively manage the payroll budget at each store.

¨ Process payroll every other week.

¨ Approve and monitor accounts payables from stores.

¨ Prepare ad hoc reports as requested by Supervisor.

 

Skill Requirements:

¨ Minimum of three years previous management experience

¨ Multi-unit experience

¨ Retail or restaurant industry experience

¨ Financial analysis skills

¨ Previous experience with financial forecasting and creating/managing a budget

¨ Ability to develop business models and operating plans

¨ Communication and public speaking skills

¨ Time management skills

¨ Self motivation

¨ Conflict management skills

¨ Ability to motivate staff and create a team environment

¨ Ability to multi-task

¨ Ability to work under pressure

¨ Microsoft Office and general office equipment that includes a fax machine and copier

¨ Analytical skills

¨ Familiarity with using financial statements/profit and loss statements

 

Educational/Certification Requirements:

¨ High school diploma or equivalent

¨ Bachelor degree is preferred