Custodian

Forest City Enterprises, Inc., a $9.2 billion* publicly traded real estate company, is principally engaged in the ownership, development, acquisition and management of premier commercial and residential real estate throughout the United States. An NYSE-listed real estate company (NYSE: FCEA and FCEB), based in Cleveland, Ohio, its portfolio includes interests in retail centers, apartment communities, office buildings and hotels throughout the United States.

Position Description:

1. Must come to work every day and be on time. Must maintain a professional image and attitude in keeping the objectives of the company and the residents’ welfare. Must be able to take direction from supervisor and be able to maintain positive relationships with all management and non-management associates. Practices and implements conduct in accordance with established policies and procedures and division motto of “Exceptional Service is Our Standard.� 2. Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs and custodial functions. 3. Maintains courteous and continuous communication with associates and residents in a respectful and professional manner. Performs all functions to ensure the preservation of the property and its value. Communicates with residents regarding questions, concerns, service requests, move-in inspections, recertification inspections and takes steps to resolve issues or refers them to appropriate associates. Responds to all residents in a courteous and prompt manner. 4. Performs custodial functions including floor care, trash removal, dusts and cleans all furniture and fixtures in common areas, lobby, hallways, model apartments and property office. Vacuums and shampoos carpets/runners in lobby, hallways and elevator. Cleans common areas, elevators and laundry room. Cleans windows inside and out in all common areas. Cleans and restocks restrooms and washes floor. Empties waste cans and ashtrays. 5. Responds to resident service requests. Performs repairs and replacements relating to plumbing, electrical, HVAC, carpentry, painting and other general maintenance functions as assigned. Ensures compliance with housing quality standards. 6. Performs routine maintenance of property equipment.7. May be required to monitor and respond to an emergency call system or emergency situations.8. Reports needed maintenance to Custodian Supervisor or Maintenance Supervisor.9. Performs other related functions, as assigned.Education and Experience (Required/Preferred) Skills and abilities normally associated with completion of high school or GED equivalency. The ability to read, understand and follow verbal and written instructions. Knowledge of general custodial and maintenance functions required. Special Characteristics May be required to live on-site, work overtime, work outside, travel, be on-call or be available for emergency situations including weekends and holidays. Attention to detail and ability to work with others and foster an environment of team work. Abilities required include learning to operate commercial cleaning equipment through on-the-job training. Manual dexterity and coordination needed to operate hand and power tools and equipment. Must be able to lift 50 pounds without assistance and a physical examination will be required.