Apartment Leasing Specialist

Multiple communities in the OKC metro area, Claremore and Durant are in need of professional leasing specialists. To apply for the position send your resume in Word format to leasing@nextep.com .  All new hires are subject to pre-employment criminal history searches and drug testing.

 

Job Duties

·         Greets and presents property to prospective residents through personalized tours.  Gathers information regarding needs, and qualification of prospective resident.  Conducts follow-up with prospects.

·         Answers incoming telephone calls and responds to leasing inquires.  Provides customer service to current residents

·         Processes rental applications in accordance with policies and procedures and in compliance with Fair Housing guidelines.  Conducts move-in reviews with new residents.

·         Demonstrates the ability to handle resident complaints and direct them to the Property Management Staff when appropriate.

·         Performs necessary resident retention activity including contacting current residents to discuss lease renewals and prepares renewal leases for resident signature.

·         Opens and inspects the models and the market “ready� vacants daily to ensure they are presentable in accordance to established standards.  Ensures leasing center is open and ready for business on time each day.  Maintains office in a professional manner.  Assists with closing and securing the office and models daily.

·         Using designated computer software, accurately records telephone and walk-in traffic which includes rental, cancellation, transfer, and lease renewal.

·         Gathers market information weekly/monthly through telephone calls and competition property visits.  Prepares routine reports and shares information with on-site management staff.

·         As directed, 'shops' competition to determine sales technique, strategy and merchandising.  Report findings to on-site management staff.

·         Performs steps necessary to lease a Corporate Apartment including coordination of amenity packages.

·         Conducts off-site marketing to obtain new business.

·         Performs other duties as assigned.  Actual job duties and responsibilities may vary depending on the size of the community. 

 

Technical/Professional Knowledge

 

·  Effective written and oral communication.

·  Sales and negotiation ability. 

·  Time management and organization skills.

·  Customer service experience preferred in at least one of the following industries:  property management, hospitality, retail, real estate. 

·  Familiar with Microsoft Office products (Word/Excel/Outlook)

·  High School Diploma or equivalent.   

Work Environment

 

The Leasing Specialist works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis.  The position work schedule varies depending on the property.  Hours are usually scheduled from 9 a.m. – 6 p.m.  The position is required to work weekend days (Sat/Sun).  However, the Leasing Specialist should be flexible with availability depending on the needs of the property.

 

Physical Requirements

 

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer.  May be required to lift and/or move up to 25 pounds.  Must be able to occasionally drive during the course of work.