Product Research Director

The New York Times Company, a leading media company with 2007 revenues of $3.2 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, 15 other daily Newspapers, WQXR-FM and more than 50 Web sites, including NYTimes.com, Boston.com and About.com. The Company's core purpose is to enhance society by creating, collecting and distributing high-quality news, information and entertainment.

The New York Times is one of the most innovative media companies in the world. Along with its 157-year history as the world?s most influential newspaper, the company has created the world?s #1 newspaper site and one of the fastest growing mobile news and information sites. We continue to create and launch new products every month?from new web sites (such as T Styles), to integrated blog/news areas (such as Dealbook) to new sections, new multi-media, and new ways for our users to interact with our content and each other.

About You

We are looking for someone with deep experience in developing and deploying research to help develop media products for the web. This should include research to inform product strategy, shape prototypes, and evaluate the success of products once they are launched. The right candidate will have expertise in areas such as usability testing, qualitative and quantitative customer needs assessment, eyetracking, a/b testing, web analytics and survey evaluation. The candidate will also have experience leading a team, managing the priorities of internal clients, and a track record of successful application of customer insights to build better products.

About the Job

As Product Development Research Director, you will be expected to:

- Help internal clients, such as product managers, understand the role of research in the product development process
- Develop and advance our product research capabilities
- Consistently deliver actionable insights
- Manage a team and help them achieve excellence
- Build relationships internally and help negotiate complex tradeoffs in an environment where quality journalism is our primary mission
- Prioritize work flow and maximize output
- Work closely with web analytics staff to integrate product research and behavioral data
- Demonstrate NYT leadership in appropriate industry meetings and conferences

Your Qualifications

- 5+ years experience applying research to product development; expertise in most product research disciplines
- 10+ overall experience in business or non-profit world
- Demonstrated ability to create insights that help make products successful
- Experience managing a team
- A passion for the web and an understanding of web analytics
- A passion for news and information
- A Masters degree in a related field is a plus

PLEASE SEND RESUMES TO yamads@nytimes.com

The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship, or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.
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