Director of Shared Services

The Associated Press seeks a Director of Shared Services for its New York City office.

Reporting to the Vice President of Business Technology, the Director will work as a part of a dynamic, multi-disciplinary Business Technology team that defines system strategy and provides implementation services and applications support for all front and back office applications that support The Associated Press. Specifically, the director of Shared Services is responsible for defining the strategy and application platform for knowledge management and collaboration tools, office productivity tools and business intelligence platform. We are seeking professionals that exhibit the ability to understand how business processes, technology and people must interact and have the ability and skill to design creative and effective solutions. In addition, the candidate must demonstrate the ability to provide management and leadership in functional and technical assessments, solution design and implementations.


RESPONSIBILITIES: Develop and manage cross-departmental project teams Work collaboratively with business owners/stakeholders Identify and exploit technology opportunities that effectively gain efficiencies, increase performance and improve reliability in alignment with overall business objectives. Work at both strategic and tactical (execution) levels to define knowledge management, collaboration, Web 2.0, collaborative innovation strategies for internal use at the AP Responsible for business case development, project implementation, delivery and measurement Communicate with end user community to understand what their needs are and devise strategies to improve desktop functionality by evaluating technology options Provide project management support to the desktop engineering team during major rollout and upgrades Lead strategy, development and support efforts for enterprise data warehouse and business intelligence reporting solutions Support effective and efficient business processes in partnership with other software and reporting development teams. Communicates critical data warehousing and business intelligence concepts to key stakeholders, including senior management. Conduct regular meetings with directors, managers and supervisors to maintain two-way communication and achievement of organizational objectives. Effectively communicate with all levels during times of change. Communicate with management in other functional areas to exchange information, coordinate efforts and provide status in problem management Lead, motivate, and mentor team. Develop and foster a positive morale. In addition to the above, the candidate would specifically be responsible for working with Global Infrastructure and Development to deploy the Office 2007/Sharepoint 2007 platform. The candidate would act as the product manager, working with their technical counterparts to define the strategy and the roadmap for desktop productivity tools.

QUALIFICATIONS: Bachelors degree required Ability to both manage a project team and be a strong individual contributor directly involved in the hands-on work necessary to achieve deliverables Proven project management skills Minimum 8 years professional experience in the knowledge management/collaboration, desktop productivity tools and business intelligence arena including 3 years of management experience Strong knowledge of knowledge management and collaboration methodologies and practices (e.g., web 2.0, social network analysis, collaborative innovation, etc.). Strong knowledge of Microsoft Desktop technologies including Windows, Outlook, Exchange, Microsoft Office, Office Communication Server, Group Policy and Active Directory. MS Certifications a plus Strong knowledge of the Microsoft SharePoint platform Experience with supporting the rollout of new products Ability to effectively manage multiple simultaneous projects Ability to perform well in pressure situations; ability to handle complex projects with ease and confidence. Ability to work independently and utilize inter-department resources Strong decision making skills, self-motivated and goal oriented Excellent facilitation, and written and verbal communication skills Proven leadership experience and demonstrated ability to be a change agent within their organization Strong understanding of IT operational processes and familiarity with standards and trends in the industryFounded in 1846, AP is the largest and oldest news organization in the world, serving as a source of news, photos, graphics, audio and video for more than one billion people a day. AP has more than 4,000 employees working in more than 240 bureaus worldwide. The AP report is distributed in four languages: English, German, French and Spanish. The report is translated into many more languages by international subscribers.AP seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with applicable nondiscrimination laws.
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