USA jobs: Service Specialist

Iron Mountain (NYSE:IRM) is the industry leader in information protection and storage services. Since going public in 1996, Iron Mountain has grown from $139M in revenues to a Fortune 1000 company with over $3B in revenues. Forbes magazine has recognized Iron Mountain as one of the \"Top 400 Best Big Companies\" and FORTUNE Magazine has consistently ranked the Company as one of “America's Most Admired Companies” for diversified outsourcing. In early 2009, Iron Mountain was added to the prestigious S&P 500 Index.

The Company offers comprehensive records management, data protection, and information destruction solutions along with the expertise and experience to address complex information challenges such as rising storage costs, litigation, regulatory compliance and disaster recovery. Founded in 1951, Iron Mountain is a trusted partner to more than 120,000 corporate clients throughout North America, Europe, Latin America and the Pacific Rim. For more information, visit www.ironmountain.com.

We are currently recruiting for a Service Specialist for our Warehouse operations…

Job Summary

Internally services the customers by maintaining their inventory through performing record center tasks including retrievals, incoming, destructions, internal moves, permanent withdrawals and any special projects requested.

Essential Functions

* Process all incoming media orders including, scanning carton barcodes and locations, storing items in record center, downloading scanned information, investigating and resolving all exceptions and, at times, closing the order in Safekeeper system.
* Process media retrieval orders including pulling the items, verifying item, closing service order on Safekeeper, manifesting all orders, bundling all orders and preparing for shipment to customer.
* Responsible for delivering stats requests to our customers and on-call rotation.
* Process all internal moves including pulling media from one location and storing it in another location, investigating all exceptions and closing all work orders in Safekeeper.
* Process all destructions including pulling required media, verifying it for accuracy, preparing it for cartage, investigating and resolving all exceptions and closing all work orders in Safekeeper.
* Prepare and process all record center paperwork necessary to accomplish the above processes.



Job Requirements:

KNOWLEDGE, SKILLS, AND ABILITIES

* High School diploma or equivalent.
* 2 years past work experience in a service industry and/or a team focused environment preferred.
* Ability to climb stairs, lift material up to 70 pounds and be able to use tools to maneuver.
* Strong attention to detail and accuracy.
* Ability to adhere to and enforce all security procedures.
* May travel between facilities.
* Must be able to work overtime as required.


The ideal applicant will have current exp. in a service industry.

At this time we are considering only local candidates who are able to work without employer sponsorship. No agencies or phone calls, please.

Only those candidates whose experience best meets our requirements will be contacted.
Iron Mountain is an Equal Opportunity Employer.

Keywords: administrative, clerical, customer service, data entry, distribution, operations, part time, service specialist, specialist, transportation, warehouse.


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https://ironmountain.hua.hrsmart.com/pm_module/cgi-bin/click.cgi?job_id=14107&site_id=35