UPS Field Service Technician

 

LIEBERT UPS FIELD SERVICE TECHNICIAN

This position will be based in the San Francisco Bay area. Candidate will be based out of home. There is a monthly $$ for a vehicle allowance and mileage reimbursement.

A fully competent UPS Field Technician -  Applies an intensive and diversified knowledge of complete UPS start-up, testing and operations. Responsible for commissioning, maintaining and providing emergency support on power electronics at customers’ sites within their respective regional coverage area. Performs commissioning focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing. When not in field involved in preventive maintenance, emergency response, equipment start-up and/or field modification, candidate will occasionally train at the company’s headquarters testing equipment or rebuilding older systems. Discuss with technical support problems related to maintenance or operation of equipment. Candidate will participate in the development if Methods of Procedures (MOPs) Consults with supervisor concerning unusual problems and developments. Candidate will be home based.

Liebert UPS specialist / uninterruptible power supply / experience a must

Preferably 3-5 years experience in this field and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s, STS, etc.

Utilizes hand tools and test equipment to perform work

Requires excellent verbal, written communication skills & customer relation skills

Must be able to provide high level of quality customer service

Must be able to complete Field Service Reports within a timely manner

Requires knowledge of equipment manufacturer’s specifications

Ability to work independently and resourceful with good initiatives

Must be able to perform repeated bending & lifting of up to 100lbs during certain procedures

Must be able to provide necessary pro-active recommendations to clients

Candidate must have a valid driver’s license and must own a car

Candidate must be willing to work nights & weekends when necessary

Knowledge of general computer hardware & software applications

UPS OEM experience a huge plus

Technical degree a plus

Previous military experience and training a plus