Technical Specialist - SQL Server

Job Description:Alcon, Inc. is the world's leading eye care company with sales of $5.6 billion in 2007. The company's nearly 15,000 employees worldwide, work in 75 facilities around the world to research, develop, manufacture and sell eye care products in more than 180 countries. Alcon is the largest specialty eye care company in the world and leads the growing $14.5 billion market for eye care products. Alcon has delivered strong and stable growth for over 60 years, and it is positioned to build on this record in the years to come. For ten consecutive years, Fortune magazine has selected Alcon as "One of the 100 Best Companies to Work For". Alcon's U.S. Operations is headquartered at its 300-acre campus located in Fort Worth, Texas. For more information on Alcon, Inc., visit the Company's web site at . General Description: The incumbent will be responsible for application support, configuration and administration activities related to international and domestic Sales and Marketing, Technical Services and Customer Service functional areas within CRM (Customer Relationship Management) deployments. Primary responsibilities will include testing, supporting, troubleshooting and maintenance of existing and future Siebel CRM applications. Position will requires frequent interaction with application end-users and/or other IT organizations within Alcon as appropriate to resolve IT CRM related issues.Minimum Qualifications: Bachelor's degree in computer science, information systems, math or equivalent technical training with 2 to 3 years with information systems analysis, design, and project management, development, implementation, and maintenance across multiple hardware and software platforms. Required skills include theoretical and practical knowledge of GUI development tools, relational database management systems such as Microsoft SQL Server, office productivity software, multi-tiered application development, and structured programming techniques; mature interpersonal and communication skills with ability to communicate effectively with both technical and non-technical audiences; and ability to accomplish complex technical investigation, design, programming, and troubleshooting tasks with minimal supervision. Preferred Qualifications: Master's degree in computer science, information systems or math with 2 or more years of experience in an information technology related position. Specific experience with CRM software such as Siebel and Microsoft SQL Server database technologies is preferred.Position Success Factors: Customer Focus; Business Acumen; Planning & Executing; Problem Identification & Resolution; Communication; Teamwork; and Results Ownership. Our generous benefits package includes the Alcon 401(k) Plan which matches employee contributions up to 5% of eligible pay at the rate of $1.00 for each dollar contributed, and the Alcon Retirement Plan (ARP), a qualified plan in which Alcon contributes 7% of eligible pay to the accounts of all eligible employees. By combining the Company's contributions to the 401(k) and ARP, employees can receive up to 12% of eligible pay from Alcon towards retirement. Alcon also offers medical, dental, vision, life and disability coverage, an on-site fitness center and much more. Consider having all this in a fast paced environment within a stable world-class organization.Alcon is an Equal Opportunity Employer committed to quality through diversity. M/F/D/V. Pre-employment drug testing.Click here to submit your resume via the Alcon Careers portal.Expected Travel Time: None