Sr. Information Architect

The IA group is responsible for leading clients through the process of user-centered design and evangelizing the measurable business results this process provides. We seek an Information Architect who is solutions-oriented and can energize our clients’ work with fresh ideas.

The Information Architect role is a strategic one – the ideal candidate wishes to nudge our clients beyond current practices and into exploration of new opportunities. This role serves as a knowledge expert for creative and technical staff and is relied upon to make informed, sound decisions.


Job responsibilities include:

• Lead discovery workshops with business stakeholders to define project requirements

• Perform research activities to understand clients' customers, such as touch point mapping and task analysis

• Employ user-centered design processes to create site architectures,wireframes, and prototypical user interfaces

• Collaborate with art directors, copywriters, and design technologists to ensure project solutions are strategic, targeted, engaging and show a clear understanding of the target audience

• Plan, execute, and analyze usability studies

• Document screen-level behavior for technical and quality assurance staff

• Perform competitive benchmarking

• Keep current on interface design trends and best practices

• Define metrics for project ROI analysis

• Advocate for the customer experience internally with colleagues and externally with clients

Required Skills

• Bachelor’s degree

• 4-5 years' experience as an information architect, user experience designer, or user interface designer.

• Organized, self-directed, efficient and able to manage complex projects in a timely manner.

• Expert conflict resolution skills, ability to build consensus

• Experience working with large-scale e-commerce Web sites

• Usability testing/research experience – planning, executing, analyzing

• Excellent oral and written communications skills

• Proficient with Microsoft Office applications, especially Visio

• Adobe InDesign and/or Quark experience a plus

Job Duration

The position is a contract with direct hire potential