Service Dispatcher

Location: Cranberry Twp., PA 16066 Contact Name: Judy Croll Contact Email: Apply by Email JobRefCode: 020628Dispatcher080508 Status: Full Time, Employee Job Category: Customer Support/Client Care Experience: 2+ to 5 Years       Job Description   RESPONSIBILITIES   · Provide a variety of administrative and dispatching duties to service department.· Receive, prioritize and assign customer calls to service technicians.· Close and open calls utilizing on-line dispatching system.· On-line billing of service calls· Maintain extensive service filing system MINIMUM QUALIFICATIONS: · High school diploma or equivalent.· 5 years dispatching and/or customer service experience.· Computer literacy with working knowledge of Windows based computer applications.· Strong oral and written communication skills.· Ability to handle a high volume of customer calls· Excellent customer service skills· Must be able to work in a fast paced environment and be able to handle multiple tasks simultaneously· Must be able to work in a team environment BACKGROUND  This position is local and does not include relocation. Only applicants that possess the minimum qualifications will be considered.  Candidates must successfully complete an employment background investigation and drug screening.  SimplexGrinnell offers excellent compensation and benefits program, including educational assistance, employee stock plan and matching 401K) plan.  For more information on SimplexGrinnell, please review our home page at:  www.simplexgrinnell.com  SimplexGrinnell is an EEO Employer M/F/D/V If you meet the minimum qualifications, please contact Judy Croll via email at jcroll@tycoint.com .  Only candidates who possess the above minimum qualifications will be considered. Send this Job to a Friend View all "Tyco" jobs Learn more about Tyco