Senior Operations Engineer

Job Description:POSITION SUMMARY: This position is a member of the Operations Engineering Team. The primary job function is to configure, manage and optimize Backup Infrastructures on behalf ofthe companies customers and partners. This position will also evaluate new technologies and develop operational procedures for those technologies. POSITION DUTIES: Installation and configuration of client backup and/or monitoring software and hardware Analyze and optimize Infrastructure performance Test and benchmark new Software and Hardware technologies Develop and manage Improvement Programs Develop Operations Guides and Procedures Train Operations Personnel Configuration, testing and troubleshooting of new MSS clients Direct interaction with customers/partners via phone and email Scheduled and reactive installation of maintenance, security and application patches Tier3 support for Network Operations Center 24x7 On-call support for NOC on a rotating basis POSITION REQUIREMENTS: . Strong experience with Veritas NetBackup or CommVault Galaxy in managing multiple Infrastructures. Strong experience with analyzing Infrastructure performance and remediation. Strong experience with Windows, Solaris, Linux System Administration. Experience with Tape Libraries, Disk Arrays and SAN FabricsExperience with Exchange, Oracle, MS-SQL and Active Directory Experience with Network Configuration Management (VPN, LAN, firewalls, routers) Ability to create scripts to automate tasks Strong experience with direct customer support (internal and/or external) Process and procedure driven Functions well in a multi-tasking environment Good verbal, written and interpersonal skills Should have strong data analysis, analytical and problem solving skills Proficiency in Microsoft Office programs, including Word, Excel and Outlook Ability to adjust work hours to meet customer/partners needsYears of Experience Required: More than 5 yearsExpected Travel Time: None Company: Harvey Nash Plc Location: Broomfield, CO 80021 Status: Full Time, Employee Job Category: IT/Software Development Company: Harvey Nash Plc Contact: Denver Resumes Email: Apply by Email Reference Code: 16850.1386289.16674