Remedy Developer

Job Description:We at Irvine Technology Corporation strive to provide the upmost quality and service to our employees. If you are ready for a challenging, positive career then apply today and discover what great possibilities that ITC can offer you! Our client, a fortune 500 leader in the financial services industry, is currently seeking a talented Remedy Developer for its Foster City, CA location. While this is initally a contract position, our client regularly extends contracts and has several positions available regularly within this field. This is a 1 year contract with a chance of extension. BMC Remedy DeveloperRESPONSIBILITIES:. Implementing tool requirements using programming constructs found within BMC Remedy AR System including mid-tier and ITSM; to extend existing OOB functionality and develop new functionality to support Visa requirements using Remedy code and API as well as .net and other technologies. Coding and architectural practice development and review for team members. Should have a good understanding of the integration capabilities of the AR System including mid-tier and the Help desk, Change, Problem, Task, SLM, SRM, Reporting and Analytics and have a working knowledge of the Remedy API, web services and standard relational database concepts. . Should be a self-starter with ability to get work done independently, but guide and mentor other members of the team to achieve their technical potential.. Work with globally distributed teams for development, administration, and infrastructure . A deep knowledge of workflow and processes that are automated within the tool . Participate in rotating production support coverage at level 3. . Provides backup for other support teams for more complex tasks including: LDAP configuration, updates to CMDB data load processes, basic troubleshooting of existing integrations. . Participate in project meetings for requests for enhancements. . Report vendor pertinent issues, evaluate alternatives and implement bug fixes, patches, upgrades and application feature releases. . Access vendor secure knowledge portals and download recommended files to be applied accordingly. . Report and track bug fixes and identify opportunities and impacts of vendor releases and product roadmaps. . Produce and maintain content for technical documentation of solutions created, as well documentation templates and guidelines.. Coordination with other teams developing applications on the Remedy platform.



Job Experience:Seeking talented individuals with the following background:. Previous large scale architecture & engineering of BMC Remedy AR System including mid tier a must, with at least 2 years experience at a similar sized company. This should include customization of ITSM as well as custom application development on the Remedy platform.. Eight years of experience performing Software Development/Engineering or customization of third party products. Must be able to Develop and support software applications completely and on schedule. Excellent understanding of the SDLC processes, SCM using Clearcase/ClearQuest and experience working with QA team that uses automated test tools like Rational Functional Test. . Five years of experience with multiple operating systems including Windows, Unix/AIX, as well as middleware products such as IIS, Websphere, Tomcat, Apache etc.. . Requires in depth knowledge of XML, SQL, Java Script. Knowledge of .net, C++, C# and Java would be an advantage.. Experience with Data Modeling and API´s is essential. . Knowledge and experience with HTML, ASP/JSP, and JavaScript. . Experience with Service Level Performance reporting; and Incident, Problem and Change Management. . ITIL Foundations Certification essential, Practitioner certification would be a plus. Candidate must be able to effectively communicate with customers, system administrators, team members, and management and use sound judgment when considering enterprise impacts of technical decisions. Excellent writing skills with the ability to document applications. Ability to quickly acquire and apply related new technologies . Bachelor's degree or equivalent is required. Master's degree in computer science/engineering will be a plus.