New Fire Technician W/ Intelligent Technologies and Services

Intelligent Technologies and Services, Inc. in Pleasanton, California, is an industry leader in fire suppression products and a full service provider of life safety and business continuity for fire sprinkler, clean agent, pre action, UPS, generator, installation, service, and special hazard systems. Supplying California with excellence since 1990, our quality products and professional service sets an example for other subsidiaries and contractors. We have a casual, friendly, family atmosphere and a cohesive team unit. We're a subsidiary and west coast leader in sales for Fike, a global leader worldwide for over 60 years.

 

Summary: 

 

In this role you will provide technical support for end users of Fire Suppression Systems.

 

Responsibilities:

 Performs routine technical inspections and diagnoses system problems. Coordinates with the customer and/or engineering department to help resolve problems as quickly and as cost effectively as possible. Preventative maintenance and repairs on a variety of fire suppression systems (such as Halon, C02, Inergen, FM-200, etc.), fire alarm systems, early warning air sampling systems (such as Vesda and IFD), water leak detection systems (such as Permalert, Liebert and Trace Tek), hydrogen gas detection systems, and wet/dry pre-action sprinkler systems, foam systems and dialer communication systems. Deliver and pickup fire suppression tanks, rebuild and recharge FM-200 and Halon 1301 tanks at the office or remotely. Relocate devices and tanks due to remodel and construction jobs. Program and modify programs on Fire Alarm and Fire Suppression Control Panels. Perform final testing with Fire Department to final a job Assist with new installs, pre-testing and functional testing of new Fire Alarm and Fire Suppression systems. Provide Leads for service or new construction whenever possible. Assist with As-Built updates whenever possible Cover a 24-hour 7 day on call week that is rotated among all service technicians. Maintain a professional attitude and relationship with customers. Fill out expense reports and truck reports. Keep assigned company vehicle clean and update Service Staff on any problems with vehicles as soon as they are noticed. Provide complete Inspection Reports for each piece of equipment serviced, with condition of equipment and any recommendations for repairs required. Maintains the confidentiality of all information processed.



Requirements:

 High School Diploma or a General Educational Development Diploma (GED). Two years of technical training. Solid verbal communication skills needed to accurately describe problems and communicate with customers. Must have good DMV printout & Pre-employment drug testing required.  Associates degree in a related technical field or equivalent combination of education and experience preferred. Knowledge of Microsoft Office Suite.