Material Damage Claims Field Appraiser

Job Description:The Hanover Insurance Group is seeking an experienced Auto Appraiser to cover the MetroWest territory.This position will be based out of the home and responsible for writing accurate appraisals and negotiating cost effective repair figures on repairable and total loss vehicles. This individual must analyze damage, evaluate the practicality of repair vs. repayment of ACV, document files appropriately, obtain agreed figures with repair facilities, contact owners, obtain agreed acv's, issue indemnity payments when appropriate and meet production standards. A Company car is provided. Requirements: Strong negotiation skills and the ability to deal with conflict and resolve issues promptly and fairly is key. Possess good written and oral communication skills, analytical ability and technical background. Working knowledge of CCC Automated Appraisal (Pathways) preferred along with Windows proficiency, Excel and Word. Bachelor’s Degree preferred, High School/GED required. 5 or more years of related appraisal experience preferably with an insurance company. A valid Mass State driver's license and a clear MVR are necessary for employment. Benefits To Joining The Hanover Team: Competitive Pay and Benefits Retirement/401(k) Program Beneficiary and Ability Assist Programs Travel Assistance Program Adoption Benefit Wellness Programs Matching Education Gifts Plan Employee Development/Education Assistance and Professional/Industry Designation Programs Generous "Time Off With Pay"The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester; Citizens Insurance Company of America, headquartered in Howell, Mich., and their affiliates. The Hanover offers a wide range of property and casualty products and services to individuals, families and businesses through an extensive network of independent agents, and has been meeting its obligations to its agent partners and their customers for more than 150 years. Taken as a group, The Hanover ranks among the top 40 property and casualty insurers in the United States.Minimum Education Required: AssociateYears of Experience Required: At Least 3 YearsExpected Travel Time: None