Financial Business Development Specialist 2008-117
The future belongs to you. ScanSource, Inc., a value-added distributor of specialty technology products, has enjoyed explosive growth since our beginning in 1992. By joining ScanSource, you can help build a future by helping people across the world become more efficient and productive, all while working in a fast-paced, energetic environment where work is both fulfilling and fun. We are currently seeking a Financial Business Development Specialist within our Reseller Financial Services Department.
To learn more about ScanSource, Inc., go to www.scansourceinc.com.
Summary:
Analyze new customer application(s), primarily unsecured, to determine the customer’s financial eligibility for the establishment of a trade credit limit with ScanSource, Inc. (“ScanSource”) and determine the proper financial alternatives as designed to help optimize the customer’s cash flow, increase the customer’s buying power and maximize ScanSource sales opportunities. The Financial Business Development Specialist (“Specialist”) will accomplish this goal through regular meetings with sales unit Business Development and Sales personnel, customer interviews, analysis of customer financial statements when available, review of public information and payment history, and exploration of potential collateral alternatives when necessary.
Responsibilities include the administration of ScanSource’s benchmarking databases as related to new customers to ensure appropriate terms of sale and trade credit limits and to provide flexible financial services that are adaptable to the customer’s changing needs - now and in the future. Additionally, the Specialist will enhance the benchmarking database to expand business intelligence and early identification of potential sales growth opportunities.
The Specialist will ensure compliance with RFS guidelines and applicable commercial credit laws to maximize ScanSource’s profitable revenue opportunities within predetermined risk parameters designed to develop and maintain quality partnerships.
Essential Job Duties:
I. Customer Relationships
1. Interview new and existing (i.e. transitioning from credit card to terms of sale) customers as necessary to determine trade credit limit requirements by obtaining pertinent information for underwriting and recognizing valuable information which may assist ScanSource’s sales efforts.
2. Establish and maintain a positive relationship with customers by responding quickly and effectively to requests as most contacts could be the customer’s first experience with ScanSource.
3. Serve as a customer advocate by asking discovery questions to understand the customer’s business, and by proactively presenting the best financial options for the customer’s consideration and potential implementation. The presented financial options should optimize the customer’s cash flow, increase the customer’s buying power, and maximize ScanSource sales opportunities while balanced with risk management.
4. Interact extensively with all ScanSource sales units and customers to negotiate transactions and communicate underwriting decisions. Coordinate business travel with sales unit business development personnel for special requirements.
5. Expand financial value added services and build stronger, long-term business relationships.
6. Facilitate customer’s transition to a RFS Account Analyst, Financial Analyst and/or Manager.
7. Proactively communicate new financial product developments to customers.
8. Review and analyze customer applications for completeness and obtain additional information as required for timely and accurate processing. Confer with the RFS team, customers, external credit organizations, and other sources as necessary.
9. Input data from various sources into the electronic Reseller Financial Services Analysis tool, including but not limited to financial data, trade credit report scores, and various other historical performance measures.
10. Import customer applications and related documentation (e.g. financial statements, trade reports, etc.) into the electronic credit files.
11. Explore alternative financial solutions expressed by customer as areas of interest.
12. Periodically review each customer’s utilization of all available financial options and provide recommendations to customers about other available resources.
II. Underwriting
1. Analyze creditworthiness of prospective customers to determine acceptable levels of risk. Underwrite and approve trade credit extension within approval authority; and above, through recommendations to designated Financial Manager, Director or Executive Director for approval.
2. Analyze customer’s financial position and business model to make an effective decision and/or recommendation on a course of action.
3. Ensure a high degree of accuracy and consistency when analyzing financial statements, writing a financial review, and completing a financial review form.
4. Understand customer’s financing needs and match to resources available from ScanSource and third party financial vendor(s), engaging appropriate sales unit as necessary.
III. Supports RFS Management Team
1. Compile and evaluate data for benchmarking, credit score validation, and constant reporting.
2. Maintain close communication with ScanSource personnel (i.e. RFS team, sales teams, etc.) to ensure adequate professional services for both external and internal customers.
3. Identify and provide relevant information related to changing trends on a customer’s account. (i.e. Recent customer success, change in financial condition, change in payment pattern)
4. Provide monthly reports of new customer activity, customer prospects identified for sales growth, and customer activity with sales units.
5. Communicate effectively with RFS team members and the assigned accounts through financial reviews, activity logs, and other means of communication.
IV. Process Effectiveness and Efficiencies
Assist with the development and implementation of process improvements to promote efficiencies and improved customer experiences. Properly document actions to allow for adequate and efficient back-up coverage (i.e. Activity log, GetPaid, etc.)
V. Other Duties as Assigned
Reporting Relationships:
Reports to Executive Director of RFS
Interact routinely with middle and upper management of internal and external customers (i.e. Accounts Payable, Purchasing, Controllers) to promote customer goodwill when involved in difficult or adversarial communications. Take the initiative to resolve the issues and/or recommend an action plans to Executive Director of RFS designed to provide a solution.
Credentials:
Required:
Minimum of a Bachelor's degree in Accounting/Finance or four years relevant working experience within credit and financial management disciplines.
1. Strong communication skills and ability to relate well to all levels of management
2. Strong problem solving, decision making, and timely follow-up skills with demonstrated abilities to work well within defined time restraints and pressure situations.
3. Organization skills, time management skills and possess qualities of leadership, professionalism and teamwork.
4. Must be highly proficient in computer software applications (Microsoft Office: Excel and Word) and demonstrate ability to learn mainframe applications.
5. Must be extremely thorough, self-starter and disciplined to working with little or no supervision.
6. This individual must demonstrate a commitment to excellence.
Preferred:
Financial underwriting and customer relationship experience in the technology industry within the distribution environment.
Physical Requirements:
1. Ability to sit a computer terminal for long periods of time
2. Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
3. Ability to lift ten (10) pounds.
4. Ability to travel up to ten percent (10%) of the time.
5. An essential function for this position, based on business necessity, is that the employee must be physically in attendance at his/her workstation at the designated company office location during the normal business hours designated for the position.
In addition to the customary employee benefits, like health insurance and paid vacations, we also offer these programs and services: Fitness Center, Healthy Life Wellness, and extensive training opportunities to help you gain product knowledge and new skills.
You have an important decision to make as you take the next step in your professional career. Does ScanSource, Inc. sound like the company for you? If so and you meet these requirements and enjoy working in a team environment, please apply by clicking here.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
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