Field Services Technician I

GTECH is a leading gaming technology and services company, providing innovative technology, creative content, and superior service delivery. GTECH is a wholly-owned subsidiary of Lottomatica, S.p.A. Lottomatica is one of the world's largest commercial lottery operators and a market leader in the Italian gaming industry. GTECH and Lottomatica together create a fully integrated lottery operator and gaming technology solutions provider a combined company with worldwide scale, considerable financial strength, and industry-leading customer solutions. Lottomatica is majority owned by De Agostini, which belongs to a century-old publishing, media, and financial services group. Lottomatica is publicly traded on the Italian Stock Exchange (LTO), and in 2007, had approximately €1.7 billion in revenues and 5,900 employees in over 45 countries when combined with GTECH.Basic Function:Field Service Technician for the Fayetteville and surrounding area. Properly maintain and service GTECH equipment at Retailer (customer) locations. Responds to dispatches and drives to customer locations within his or her "zone" to deliver supplies and to install, remove, or repair lottery equipment. - Responsible for transporting, installing (if applicable), and maintaining GTECH equipment, replacement parts, tools, and other equipment in an organized and structured manner.- Maintain equipment to promote continuous operation of GTECH equipment.- Troubleshoot to restore malfunctioning equipment to working order in the field. This may include swapping failed equipment, cleaning and/or minor adjusting of the malfunctioning component. - Communicate effectively and efficiently with Dispatchers. - Deliver marketing supplies and consumable parts such as paper, ribbons, betslips, etc. and track inventory of these items.- Deliver basic training to new Retailers or refresher/remedial training to existing retailers- Complete basic forms for reporting activities, equipment problems, recommendations for improvements to procedures, etc.Requirements: Our progressive benefits package includes: domestic partner medical and dental benefits, vision, life insurance, 401(k), tuition reimbursement and an employee assistance program.GTECH is an equal opportunity employer. M/F/D/V Applicants seeking positions based in the United States must provide appropriate documentation establishing that they are authorized to work in the United States. Federal law requires all employers to verify the identity and employment eligibility for all new employees. In certain states, employers may be required to confirm work authorization using E-Verify; a service of the DHS and SSA. Positions that are based outside of the United States may have different immigration requirements; applicants interested in these positions should consult with GTECH's Human Resources Department about the process for obtaining the necessary immigration credentials.-Able to communicate effectively with peers and customers-Able to work in a changing environment from day to day-Able to set and achieve goals as established by site management-Able to stay on task-Able to use power and hand tools, some knowledge of communications is a plus-Able to use a computer and supporting software to perform the role-Able to drive an over-size vehicle-Clean driving record is required-Able to lift up to 75 lbs-Able to climb a ladder-Able to perform work while on a ladder-Able to work at heights



To apply online, please use the following link:
Apply to GTECH