Fax Validator

Roth Staffing Companies, L.P. specializes in Direct Hire/Search, Project work and Temporary to Hire placements with three unique divisions: Ultimate Staffing Services (places clerical, administrative, and call center personnel); Ledgent (specializes in accounting and finance positions); and Adams & Martin Group (expert in legal placements).

Since 1994, Roth Staffing Companies has become a staffing industry phenomenon, as we remain the only staffing company to ever be ranked the #1 fastest-growing, privately-held company in the U.S. by Inc. magazine. We are a strengths-based, values-driven company, experiencing remarkable success because of our commitment to quality and people.

 



POSITION SUMMARY:

 

The TSR overall objective is to complete Fax Validations and process two reports “THP-DOA report and the Post-Hospitalization report. The TSR is responsible for assisting other TSR’s in the call center with in-bound and outbound calls. 

 

ESSENTIAL FUNCTIONS:

 

· Assist Supervisor with research and reporting.

· Perform all tasks with professionalism and at an exemplary performance level.

· Support and help departmental goals.

· Complete daily processing duties/activities as assigned.

· Support and adhere to all departmental and company guidelines, procedures and initiatives.

· Process patients on the THP/DOA and Post Hospitalization Report.

· Research Doctor information for fax validations.

· Perform other duties as assigned.

· Make calls 30 day calls when needed.

 

MINIMUM QUALIFICATIONS:

 

Education:  High school diploma or equivalent.

 

Experience:  Previous call center experience, experience in a doctor’s office and/or education in medical terminology.

 

Specific Skills:

 

· Demonstrated excellence in the areas of company processes, productivity, and quality of phone presentation.

· Knowledge of Microsoft packages (Word, Microsoft Office).

· Telephone communication skills.

· Flexible to manage various tasks assigned by supervisor. 

· Detail oriented with strong follow-up skills

· Professionalism/team work

· Excellent interpersonal and written communication skills

· Basic knowledge of Excel.