Enrollment Spec II

Job Description:Summary: This position is responsible for performing advance membership functions, responding to inquiries, and administering client specific requirements in a timely and accurate manner to ensure that members have appropriate access to health care.Accountabilities: Researches, analyzes and resolves membership applications and/or electronic enrollment reports to ensure timely and accurate processing.Initiates, researches and responds to membership inquiries via telephone and/or written correspondence.Analyzes and reconciles various types of accounts receivables related to enrollment processing that are submitted via check or electronic funds transfer.Enters data into the membership system to update and/or generate appropriate member information.Processes routine status codes to release claims for final adjudication.Attends meetings with group contacts and/or key account representatives.Technical resource for Enrollment Specialist I's.Navigates and analyzes pertinent data from various systems to apply appropriate membership related business rules.Required Qualifications: Required:High school diploma or equivalent1 year as an Enrollment Specialist I or relevant experiencePC/keyboarding skillsAnalytical skillsProven written and verbal communication skillsWell developed problem solving skillsDemonstrated customer service skillsPreferred Qualifications: Preferred:Previous entry level cash/financial transaction experiencePrevious healthcare experienceExpected Travel Time: None Company: Blue Cross Blue Shield of Minnesota Location: Saint Paul, MN 55120 Status: Full Time, Employee Job Category: Customer Support/Client Care