Customer Service Rep

Customer Service Representative   Are you ready to start a new career?   The Opportunity:We are currently looking for a Customer Service Representative to support our Sales Reps at our Amarillo, TX office with front-line service to customers.  We are looking for an energetic, customer-focused professional who can handle order entry, follow-ups, pricing, billing and credit and claims requests from customers to ensure total customer satisfaction.  We are looking for a talented individual who has the aptitude to learn and apply new skills/knowledge and has a sincere interest in a career – not just a job.   The Responsibilities: Â· Take an active role in selling Graybar goods and services on all inbound and outbound calls Â· Provide support on product selection and application Â· Coordinate the prompt handling of all customer requests including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit and claims Â· Assist the customer in the resolution of all disputes and claims Â· May participate in joint sales calls on Graybar customer base  Perform other duties as assigned The Requirements A Bachelor’s degree and/or prior experience customer service. The ideal candidate will have  excellent oral and written communication skills, and the ability to handle a variety of customer situations, and good follow-through skills.  Computer knowledge is expected. Knowledge of SAP is a plus.    Our philosophy on careers is simple: we have a 134-year history of promotion from within and career growth. The BenefitsGraybar offers a benefits package that includes a competitive salary, medical/dental, life insurance, pension plan, profit sharing, 401K, tuition reimbursement, and the opportunity for you to become an employee-owner. The CompanyGraybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services. But don’t take our word for it – here’s how some of the Nation’s top publications rate Graybar:  #450 on the 2007 Fortune 500 ranking of America’s largest companies On the Fortune America’s Most Admired Companies list for the sixth consecutive year (2006) #50 on Forbes’ 2006 ranking of the 500 Largest Private Companies #1 in the Wholesalers: Diversified industry category of the FORTUNE America's Most Admired Companies list (2006) #12 on the National Center for Employee Ownership’s Top 100 rankings 2006) On the InformationWeek 500 list of companies with the best technology and business practices for the fifth consecutive year (2007)   Join the Graybar team and give yourself the competitive edge!  To apply click on the link below: http://gbtrain.iperformonline.com/recruitment/Recruit.aspx?ctl=pi&positionreqid=6188&positionid=2205&facilityid=341  Graybar Electric Company, Inc. is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, Vietnam era and disabled veterans are encouraged to appl Become an Employee-Owner: A comprehensive healthcare package including medical insurance, dental insurance, prescription drug coverage, and vision plan Paid time off An employee stock purchase plan Outstanding tuition reimbursement program A profit sharing and savings plan Flexible spending accounts Disability insurance As an employee-owner, you'll be proud to call Graybar YOUR company! Graybar is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, marital status, physical or mental disability, or any other protected characteristic. Minorities, women, disabled persons, Vietnam era and disabled veterans are encouraged to apply.