Business Systems Analyst I, II, Sr - Oracle Retail

Job Description:SUPERVALU is a premier food and drug retail powerhouse with world-class supply chain and support services. We are the nation’s third largest grocery provider, with a diversified portfolio of regional retail banners, locally managed and branded, spanning the nation, coast-to-coast and border-to-border. As the largest food distributor to retail stores in the United States, we also provide a robust suite of supply chain services to serve both our own retail banners and thousands of independent retailers.Combined, SUPERVALU’s two lines of business provide a wealth of diverse opportunities to grow and to contribute to a thriving enterpriseOur Philosophy:Ongoing pursuit of excellence is a way of life at SUPERVALU and a key to our success. To achieve excellence, we seek associates who will contribute innovative business solutions. We embrace change and welcome others who do. Our employees are as diverse as our opportunities - representing all ages, backgrounds and parts of the country. What they have in common is: talent, passion, sense of urgency, focus, standards, integrity - and an unsurpassed customer orientation. They form the foundation of our SUPERVALU Advantage - the key to our continuing success.Title: Business Systems Analyst I, II, Sr - Oracle Retail*This position can be located in either Eden Prairie, MN or Boise, ID or Salt Lake City, UTPRIMARY FUNCTIONThe Business Systems Analyst Family for Oracle Retail Merchandising is responsible for eliciting and translating business and/or technical needs in to relevant documentation for assigned initiatives/projects. The BSA is responsible for establishing consensus among stakeholders and/or project team members in relationship to assigned deliverables. The BSA provides leadership and a collaborative approach to integrating the stakeholder needs with the project activities and facilitating communication across the project and IT service teams involved in solution development related activities. The BSA demonstrates the ability to perform job functions in an independent manner, with limited coaching. The BSA is capable of performing on multiple projects and can be assigned a mentor or be a mentor to work closely with other BSA’s and peer team members, guiding them to execute job functions and related processes in alignment with company standardsAdditional Function for a senior position:The BSA Sr. demonstrates the ability to perform job functions in an independent manner. The BSA Sr. acts as a driver of collaboration across project and service teams and serves as a liaison for project managers, managers, directors, stakeholders and other leadership as appropriate. The BSA Sr. is capable of performing on multiple enterprises level projects/initiatives and can be assigned as a mentor to work closely with BSA I and BSA II team members, guiding them to execute job functions and related processes in alignment with company standards. This position also regularly contributes to the identification and/or delivery of functional area process improvements.JOB RESPONSIBILITIES AND ACTIVITIES Assists/Performs/Leads in the gathering, analysis, documentation, and validation of business and / or technical needs using interviews, workshops, modeling techniques. Assists/Write in documenting the business and / or technical needs using textual, and visual, modeling deliverables designed to help SUPERVALU meet its strategic objectives, in accordance with the SUPERVALU methodology. Facilitates groups of individuals, representing significant diversity in interest and level of leadership, to a common understanding of a solution. Participates/Fosters/Lead team building and self-driven skill development through active involvement in appropriate training, mentoring, and certification programs. Consults with subject matter experts and project team members to identify and documents potential business and technology solutions. Identifies, coordinates, manages, and tracks business and technical needs objectives throughout the project’s lifecycle. Identifies and communicates project issues and risks to the IT and business unit management with suggested mitigation and resolution approach options. Demonstrates a comprehensive/advance understanding of assigned functional domains, and their integrations with other functional domains, while analyzing retail industry trends and researching functional best practices. Supports/Manage/Leads day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager, and mentor. Builds/Establishes/Develop collaborative relationships with business stakeholders, subject matter experts, functional domain leadership, and other IT disciplines and service teams. Works/Participates with assigned BSA mentor for guidance and information related to project and process execution efforts. Additional Responsibilities and Activities for Senior Position Leads interaction with business owners, subject matter experts and project team members, collaborating to identify, develop, and document potential business and technology solutions. Identifies, evaluates, and communicates issues and risks, related to business processes to project, IT and business unit management, developing mitigation strategies in collaboration with business and project team members. Leads project or initiative tasks with relevant team members, stakeholders, and functional domain leadership. Integrates with other disciplines and service teams to ensure integration of analyst deliverable and process improvement efforts. Assists with the development of content to support mentoring, skill building training, or tool related Demonstrates competencies as outlined in applicable Business Systems Analyst Specialties (see below).BSA SPECIALITIESRequirements Definition and Management Analyst:Primary Function: Assists/Responsible/Leads in the gathering, analysis, validation, and documentation of business and / or technical needs, using interviews, workshops, modeling techniques, for the purpose of identifying IT solutions that enable the organization to achieve its goals. Participates in developing, documenting, and interpreting strategic and functional level business processes and documenting logical data models across all business areas of the enterprise. Actively seeks/ participates and collaborates in the Requirements Management Discipline and Requirements Management Services team and obtains peer review feedback to grow and develop skills. Contributes/Maintains the Enterprise Requirements Management Repository to ensure the accurate solution’s requirements are managed through its lifecycle. Identifies, submits, and drives the development of requirements management process improvement needs. Leverage existing collateral (requirements, documentation, research, or other materials). Familiar/Experience with ProVision business process modeling tool. Utilizes Provision to document and manage business process designs Participates in the monthly Provision User Forum sessions for the purpose of sharing best practices to maximize feature utilization. Collaborates/ Performs in Business Process Design responsibilities under significant advisement of Business Process Designer Read and comprehend Vision Models and Business Process Design artifact documents. Understands the purpose and inter-relationships of Data Models, including Domain Model, Logical Model, and Physical Data Model, performing domain models under advisement of an Information Architect. Understands/comprehensive understanding of the basic principles behind information management and stewardship, effectively utilizing enterprise information management concepts and contributing new content where applicable.. Observes/Performs Logical Data Modeling sessions for the purpose of producing Domain Models, under the advisement of an Information Architect. Conducts assessments of how existing requirements management collateral (documentation, research or other materials) can be more effectively utilized throughout their related functional domain, where applicable Defines and documents single workflow business processes with a limited number of simple business interactions according to Business Process Design artifact standards. Additional Requirements for Senior Definition and Management Analyst: Defines and documents multiple workflow business processes with multiple complex business interactions according to Business Process Design artifact standards. Performs Business Process Design responsibilities under advisement of the Business Process Designer Comprehensive understanding of the purpose, interrelationships of the Data Models, including Domain Model, Logical Model, and Physical Data Model, performing domain models under advisement with Information Architecture team. COMPETENCIESThought Leadership:Understand and Resolve Issues: Approaches problems with curiosity and open-mindedness. Collects sufficient information to understand problems and issues. Analyzes problems and issues from different points of view. Applies accurate logic and common sense in making decisions.Think Broadly: Demonstrates understanding of the organization's mission and strategies. Works to clarify and understand the broader purpose and mission of own work. Integrates and balances big-picture concerns with day-to-day activities. Generates innovative ideas and solutions to problems. Identifies opportunities to increase efficiency, simplicity, and revenue.Additional requirements for Senior Position:Analyze Issues and Solve Problems: Analyzes, incorporates and applies new information and concepts. Recognizes symptoms that indicate problems. Makes sound decisions on everyday issues and problems. Makes timely decisions on problems/issues requiring immediate attention.Understand Strategy: Demonstrates understanding of the organization's mission and strategies. Sees the ''big picture'' (e.g., overall themes, trends, goals). Integrates and balances big-picture concerns with day-to-day activities. Establishes strategies for achieving individual or work unit goalsIdentify Improvements: Approaches problems with curiosity and open-mindedness. Generates innovative ideas and solutions to problems. Encourages others to look at problems and processes in new ways. Identifies opportunities to increase efficiency, simplicity, and revenue.Results Leadership:Seek Customer Satisfaction: Consistently searches for ways to improve customer service. Seeks feedback from customers to identify improvement opportunities. Responds to the unique needs of individual customer contacts. Addresses customer needs by involving the right people (resources) at the right time. Follows up with customers to ensure problems are solved.Create Effective Plans: Identifies action steps needed to accomplish objectives. Identifies risks and assumptions in plans. Establishes realistic plans and work schedules. Identifies support and/or resources needed to carry out own work. Coordinates planning efforts with other work units.Manage the Work Effectively: Juggles many priorities and competing demands for one's time. Acts resourcefully to ensure that work is completed within specified time and quality parameters. Removes obstacles in order to move the work forward and/or get efforts back on track. Surfaces problems and issues before projects get derailed.Show Initiative and Commitment: Demonstrates a ''can-do'' spirit, a sense of optimism, ownership, and commitment. Maintains a consistent, high level of productivity. Takes personal responsibility to make decisions and take action. Does not easily give up in the face of unexpected obstacles. Projects a positive image and serves as a role model for others.Improve Processes: Collaborates with others to enhance work processes or structures. Carefully monitors the accuracy and quality of work methods and outputs. Addresses process breakdowns with speed and thoroughness. Identifies ways to streamline and/or improve efficiency of work. Additional requirements for Senior Position:Establish Plans: Identifies action steps needed to accomplish objectives. Identifies resources (e.g., financial, headcount) needed to accomplish objectives. Establishes realistic plans and work schedules. Coordinates planning efforts with other work units.Execute Efficiently: Juggles many priorities and competing demands for one's time. Conveys clear expectations for assignments. Removes obstacles in order to move the work forward and/or get efforts back on track. Seeks additional resources to complete tasks when needed.Show Initiative: Identifies what needs to be done and does it. Maintains a consistent, high level of productivity. Takes personal responsibility to make decisions and take action. Does not easily give up in the face of unexpected obstacles.People Leadership:Collaborate / Team Membership: Encourages people to draw on each other's strengths and experience to work together effectively, within and across teams. Appropriately involves others in decisions and plans that affect them. Provides honest, helpful feedback to others on their performance. Shares own experience and expertise with others.Share Information: Provides clear and detailed information to others. Expresses oneself effectively in one-on-one conversations and small groups. Shares information and viewpoints openly and directly with others. Prepares reports, documentation, and other written information thoroughly and completely.Relate Well to Others: Relates to people in an open, friendly, and accepting manner. Treats others with respect. Listens carefully and attentively to others' opinions and ideas. Maintains positive relationships even under difficult or heated circumstances. Works cooperatively with people from different cultural backgrounds.Additional requirements for Senior Position:Solicit Support: Provides sound rationale for recommendations. Solicits support for ideas. Ensures that own positions address others' needs and priorities. Builds relationships to create a foundation for future influence.Encourage Commitment: Demonstrates a ''can-do'' spirit, a sense of optimism, ownership, and commitment. Acknowledges others' efforts and accomplishments. Conveys confidence in others' ability to do their best. Projects a positive image and serves as a role model for others.Select and Develop: Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides honest, helpful feedback to others on their performance. Shares own experience and expertise with others.Communicate Effectively: Provides clear and detailed information to others. Expresses oneself effectively in one-on-one conversations and small groups. Listens carefully and attentively to others' opinions and ideas. Shares information and viewpoints openly and directly with others.Relate Well to Others: Relates to people in an open, friendly, and accepting manner. Treats others with respect. Maintains positive relationships even under difficult or heated circumstances. Works cooperatively with people from different cultural backgrounds.Personal Leadership:Demonstrate Credibility: Treats others fairly and consistently. Acts consistently with stated policies and practices. Does not cover up or blame others for problems or mistakes. Protects confidential information. Follows through on commitments.Readily Adapt: Works productively in the face of ambiguity or uncertainty. Deals constructively with mistakes and setbacks. Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and skills. Accepts feedback openly, without becoming defensive.Additional requirements for Senior Position:Readily Adapt: Works productively in the face of ambiguity or uncertainty. Deals constructively with mistakes and setbacks. Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and skills. Accepts feedback openly, without becoming defensive.Demonstrate Credibility: Treats others fairly and consistently. Acts consistently with stated policies and practices. Does not cover up or blame others for problems or mistakes. Protects confidential information. Follows through on commitments.JOB REQUIREMENTSEducation, Certification, and Relevant Experience: Demonstrates strong written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams Demonstrates strong public speaking and presentation skills. Demonstrate strong facilitation skills with the ability to drive toward common solutions. Demonstrate strong interviewing, listening, and observational skills used to identify and define business and technical needs. Demonstrate strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies. Demonstrate strong analytical modeling skills (models that clearly and easily communicate concepts to customers). Bachelor’s degree in related field or applicable on-the-job training, vocational training or work experience. Experience with Oracle Retail Merchandising (Retek) or other similar ERP solutions highly desirable. Experience with ProVision and Requisite Pro a plus Must have strong computer skills and be proficient in use of desktop tools (Microsoft Word, Excel, Outlook, etc.) required for the position. Ability to manage competing priorities Must work effectively in a team/multi-geography environment. Preferred experience in Information Technology Experience in retail and supply chain organizations a plus. Some travel may be required to accomplish job duties. Additional requirements for a Senior Position Demonstrates excellent written and verbal communication skills. Demonstrate advanced interviewing, listening, and observational skills used to identify and define business and technical needs. PHYSICAL REQUIREMENTS Most work is performed in a temperature-controlled office environment. Incumbent may sit for long periods of time at desk or computer terminal. Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday. Stooping, bending, twisting, and reaching may be required in completion of job duties.The above statements are intended to describe the general nature of work performed by the associate(s) in this job. Specific duties and responsibilities may vary by position.Click here to apply via the SuperValu Career Opportunity PortalExpected Travel Time: None Company: Supervalu Location: Eden Prairie, MN 55344 Status: Full Time, Employee Job Category: IT/Software Development Company: Supervalu