Business Objects Administrator (Subject Matter Expert)

Job Description:Ajilon Consulting is a premier provider of information technology (IT) business solutions. With over 50 offices in North America and 12,000 employees worldwide, Ajilon Consulting is a company full of great opportunities and exciting new challenges.We are currently seeking an individual to perform the following job duties for one of our largest clients in the Banking/Financials industry:Main Duties/Responsibilities of the Role. Providing 2nd level application support for a global shared service based upon Business Objects 6.5 and XI 3.0 enterprise suite of products. This includes Crystal Reports, Web Intelligence and Desktop Intelligence content types among others. Support a customer base of 70 plus reporting projects for over 6,000 end-users.. Provide senior level expertise in all areas of Business Intelligence (Business ObjectsCrystal) to junior level support team. Support customer reporting applications built with the standard Web Intelligence portal as well as customer portals built with the any of the Enterprise SDK's (.NET and J2EE).. Maintain, support, deploy and monitor a federated global shared infrastructure regionally deployed on over 20 servers on the following platforms:o V6.5 on Solaris 8 with WebLogic o V6/5 on Windows 2003 Server with IISo BOXI 3.0 on Windows 2003 Server with WeblogicIIS. Lead infrastructure projects, such as platform upgrades, environment patching, and hardware replacements.. Deliver process documentation for centralized repository administration, general usergroup security administration, and change management for the reporting project teams.. Supplement product teams expertise by providing senior leadership to support team in areas of enterprise product settings, tunings and recommended configurations. Work hand-in-hand with product team providing iterative feedback on set of best-practice standards and support procedures to be used by application and support teams . Cleary communicate support priorities and escalation pointsprocedures to junior level staff . Work with product team to define specifications for value added tools which can improve or automate support processeso Provide infrastructure consultancy using best practice deployment architecture for new SDK applications. Provide 24 x 5 on site support and on-call support during weekends. . Coordinate internal Business Objects support operations to:o distribute and assign internal support callso execute change management tickets on-time and correctlyo follow-up on escalated issueso support the internal 24x7 help desko improve support efficiency. Maintain procedures and perform tests for Business Contingency Planning/Disaster Recovery.. Document infrastructure deployments, support policies and procedures You can view all of our jobs online at http://www.ajilonconsulting.com



Job Experience:Skills and Experience Required Skills:. Business Objects/WebIntelligence 6.x. Business Objects XI. Unix Solaris . Windows 2003 Server/IIS administration. WebLogic (or another J2EE application server). Web Infrastructure (ASZ, DMZ, Firewalls, WebServer and Application Servers)Desired Skills:. Siteminder Integration. Crystal Reports. Xcelsius. .NET and/or J2EE developmentPersonal Skills:. Excellent oral and written communication skills. Team oriented. LeadershipWork Experience/Background:. Min of 8 years IT experience. 5 Years Business Objects Experience. 2 Years Client SupportEducation/Certification and Professional Qualifications:. BS / BA Required in Computer Science, Engineering, MISFeel free to call Amy Buck at 919-941-0001 or 888-296-7575 with any questions. Thank you for your interest in Ajilon.